Our host - the young lady - was exceptionally good and hard working. She took good care of everything! A big kudos for her effort and always friendly smile!
Kenneth
2023 年 7 月に 2 泊滞在
10/10 (非常に良い)
Patrick
2023 年 7 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
un seul défaut: pas d'ascenseur!!
personnel très agréable mais à certains moments difficile à joindre. pas non plus de restaurant lors de notre séjour.
Patrick
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Monique
家族旅行
2023 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent établissement
Très bel établissement avec une magnifique vue . Dîner et petit déjeuner copieux et excellent. Personnel hyper agréable et compétent Établissement très propre
Monique
2023 年 6 月に 1 泊滞在
8/10 (良い)
Acosta
2023 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Acosta
2023 年 6 月に 1 泊滞在
8/10 (良い)
Benoit
出張
2021 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Une valeur sûre
Très bel établissement avec une salle de restauration panoramique. Très bon accueil et chambres confortables
Benoit
2021 年 11 月に 1 泊滞在
2/10 (非常に不満)
Graeme
2021 年 10 月 3 日
気になった点 : スタッフとサービス
Manager with a bad attitude
We only booked as the hotel was pet friendly, as per the description and information. We checked in with our dog and agreed to eat in the restaurant, after some pressure from the hotel to do so. We were seated with our dog and our drinks order was taken. We were then approached 5 minutes later by the waiter to be told that his manager said we could not dine with the dog (the dog was asleep at my feet at the time). I asked if we could possibly be served in the separate lounge, which was completely empty, and we were told no. I also asked if we could have food in the room and that was also not possible. We were not offered to dine outside. We were extremely embarrassed to have to leave the table. We don’t leave our dog in the room for obvious reasons. We have no problem with a hotel or restaurant not being pet friendly but feel it is important to make this clear up front (e.g. on the website or at check in, neither of which was the case at Caprice Des Neiges), especially if the hotel advertises itself as pet friendly. To be fair the entrance to the restaurant displays a small sign of a dog with a line through it but we genuinely did not think to look for this as we thought the place was pet friendly. We asked to speak to the manager and we were met with quite a hostile attitude from the outset. We asked if we could cancel the reservation and were advised we wouldn’t be receiving a refund. Well maintained garden but room was basic and very compact. Hotel not pet friendly.
Graeme
2021 年 9 月に 1 泊滞在
8/10 (良い)
Marlène
2021 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
notre chambre était plus propre et neuve que sur les photos du site. nous étions plutôt contents. en revanche notre chambre était vue sur des montagnes et le village et pas sur le mont blanc et son massif
Nous avions choisi l'hôtel pour cela et la vue de notre chambre nous a décu.
bien penser à demander la vue mont blanc