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"Redo the whole hotel"

"Paid over $500 a night for a "premium" suite that had a lot of issues. The a/c was barely working. Could not get the room cool. Balcony door would not open and was completely off track. Bathroom door would not lock. Found several ladybugs in the room and found a spider on the bed right when we walked in. Attendant showed up to our room at midnight knocking on the door to finally come ask about our a/c. We were all already in bed at that time. Ice maker on our floor was not working. Overall, we did not enjoy this place. We usually live Embassy Suites, but not this one. We way overpaid for a premium suite. We travel a lot, and unfortunately, this was one of our worst stays yet. "

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" none"

"We were disappointed in your breakfast selection. Poor choice of drinks and food selection. "

"Staff was fantastic "

"The hotel is being renovated so we expected some disruptions. Unfortunately a storm tore through the area and the build alarm went off 5 times between 1-4 am. In their defense, the chain comped our room and provided a nice breakfast to send us sleepily on our was!"

"Very clean and comfortable "

"The Gym was nice very clean!"