Dirty, old, run down, no house keeping staff. Breakfast was old bread, old fruit and no meat.
So "Horrible" we left.
Staff did a great job with what they were given, no staff to cover anything.
Got
2024 年 5 月に 4 泊滞在
6/10 (普通)
Beth
家族旅行
2024 年 5 月 5 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff is amazing. No housekeeping, no refills of coffee station, sub par free Continental breakfast cont
Beth
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Linda
カップルで旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Very quiet. Nice staff. Clean room
Linda
2024 年 5 月に 1 泊滞在
4/10 (不満)
Walter、Clermont
小さなお子様連れの家族旅行
2024 年 4 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place smelled bad, room smelled bad, could hear people/noise from the other room, the sofa bed was dirty and couldn’t use it. And the breakfast was horrible, only bread, cereal and limited snacks, no hot food.
Walter
2024 年 4 月に 2 泊滞在
6/10 (普通)
Carla
カップルで旅行
2024 年 4 月 9 日
良かった点 : スタッフとサービス
Bed table sticky. Need bigger pillows or more pillows
Carla
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Jonathan、Irmo
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 7 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was dirty. It was missing the sofa couch which we needed. The room only had two towels lights didn’t work and fixtures were broken or missing pieces. The breakfast was pancake or cold biscuits with old sausage gravy.
Jonathan
2024 年 4 月に 1 泊滞在
6/10 (普通)
Livinus
2024 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There was no remote for the TV. Upon my request when I went to the front desk, the guy found me one remote after a long time of waiting and when I got to the room, the remote did not work. Jeeeez! I just let go and didn't bother further.
The phone in the room did not work and I could not make complaints or get attendants attention from the room but I have to consistently go to the front desk.
Worst still, there was no iron in my room. I went to the front desk to report it and I was promised one. It took so long to eventually bring it and sadly the iron does not work! So why did they bring us a useless iron and a useless remote?
There was a technical issue processing my payment when we arrived for check in. I swapped my credit card and the charges taken my credit card but the attendant guy kept saying the money did not process and I need to pay or else I can't be checked in. This caused some arguement and much delay at the lobby without checking us in. I adviced them to make calls to their payment center because the money was already taken from my account. After a long time they came to me and confirmed that the payment went through successfully. This was not a good experience for me.
Livinus
2024 年 3 月に 1 泊滞在
8/10 (良い)
Lori
2024 年 3 月 22 日
Lori
2024 年 3 月に 1 泊滞在
4/10 (不満)
Nicole
カップルで旅行
2024 年 3 月 18 日
気になった点 : スタッフとサービス、設備とサービス
The man working at the counter was super unprofessional and on the phone the entire time i was trying to check in.
Nicole
2024 年 3 月に 1 泊滞在
4/10 (不満)
isaac
2024 年 3 月 12 日
気になった点 : 清潔度、施設のコンディションと設備
Room was not clean, sheet had dirty stain. The sheets were smelling with odors of not been dried properly. Did not meet my expectations.