6/10 (普通)
宿泊されたお客様
出張, カップルで旅行
2019 年 9 月 25 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Location is so nice since GALERIA department store and the shopping street are near there as well as Cologne Messe where you need only two stops by train. Double room was nice when I checked in there, but on the 2nd day the hotel manager asked me to downgrade the room into a single room due to his overbooking. I booked via Expedia in May and it was a very disappointed thing for me. Meanwhile, my baggage has been delivered to the hotel on the 3rd day evening due to a strike at Amsterdam airport and I could not use the adapter for recharge of my smartphone, but a young hotel clerk borrowed me his own adapter for a while and I was so happy with his favor. Privacy was secured but you can listen to some chats or flow noises from bathroom in your next room. Breakfast was nice but there was no many kinds of breads and fruits on the 2nd day.
宿泊されたお客様
2019 年 9 月に 4 泊滞在