Families splash in the waterslide pool while friends compete at billiards, creating memorable moments together over delicious meals at this welcoming retreat
Hotel Los Andes creates a family-friendly atmosphere with two outdoor pools—including one with a waterslide—and a billiards table for friendly competition. Guests gather at the manager's reception and enjoy breakfast, lunch and dinner at the on-site restaurant.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Breakfast available
The current price is ¥6,586
¥6,586
¥8,015 total
includes taxes & fees
May 26 - May 27
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Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 110 for adults and MXN 70 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hotel Los Andes have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Hotel Los Andes?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Andes on May 26, 2026 start from ¥6,586, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Los Andes pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Los Andes?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Los Andes?
Check-out is at noon.
Where is Hotel Los Andes located?
Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Olmec Archaeology Museum, Coatzacoalcos Cultural Center, and Playa Sol Children's Park. Forum Coatzacoalcos and Independence Square are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.0
Location
8.0
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 111 out of 285 reviews
10 - Excellent
111
Rating 8 - Good. 92 out of 285 reviews
8 - Good
92
Rating 6 - Okay. 42 out of 285 reviews
6 - Okay
42
Rating 4 - Poor. 18 out of 285 reviews
4 - Poor
18
Rating 2 - Terrible. 22 out of 285 reviews
2 - Terrible
22
Reviews
Verified
6/10 Okay
Jesse
Nov 13, 2025
Staff was good. Complimentary breakfast could be a bit better.
Lots of noise from surrounding occupants. Could have a quiet time after a certain hour.
Jesse
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Lukas
Mar 24, 2024
OK for a stop on the way, but nothing extraordinary.
Kids enjoyed playing in the pool, but it was a bit dirty.
The rooms are nice and clean. Receptionist could be courteous for when asking how to connect to WiFi she offered instructions rudely. Anyhow WiFi is of low quality and hard to connect to.
We have stayed here before- this time it just felt grimy.
Also, the parking lot was full to overflowing.
Bonnie
Stayed 2 nights in Aug 2022
Verified
4/10 Poor
Josephine
Aug 12, 2025
Disliked: Cleanliness, staff & service
They charge my card again. With out a reason I was there only one night they charge a second night after I checked out.
And they gave me higher price for booking on line.
Walking ins where given a lower rate.
It's a old building. Nothing like the pictures. The pool was dirty. And every single day i have to activate my key to enter my room. I ask for another pillow and they tell me they can't give me a extra one. For Several days the power just came and go. And i was lucky if they put new towels in the bathroom. If they left any towels.
Sugiero que halla agua caliente y mejoren su servicio de wifi y un poco de control en horarios de barullo ya que me tocó dormir casi alas dos de la mañana ya que había mucho ruido de huéspedes y para variar levantarme muy muy temprano por los mismos ruidos de los mismos huepes de lo de lo demás está muy bien es acogedor
Mi mamá tuvo un accidente con la puerta automática, la puerta tiro a mi mamá al ingresar al hotel y en recepción no apoyaron en el accidente. La gerente no atendió la situación.
Muy buena atención del personal, pero instalación es muy deterioradas y habitación sucia, había un cabello muy largo a simple vista en la regadera pegado en la pared, y la puerta de acceso el Marco estaba roto y se veía de afuera hacia adentro entre muchas otras cosas