Nice hotel, nice staff. Great stay overall but WiFi did not work all the time.
Marjorie
2021 年 7 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2021 年 5 月に 2 泊滞在
8/10 (良い)
SARYONG
出張
2021 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
customer service friendly
SARYONG
2021 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
グループ旅行
2020 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス
Best hotel location for historic sites and the staff do try .Exceptional service was provided by Andreaa and her colleague who checked us out at 1pm on Sunday 5th ( Apologies for not committing name to memory ) . There was a great deal of willingness by staff to please guests, but there's scope for improvement and follow through ... Food was disappointingly average and the breakfast buffet failed to inspire. The room was large and covered the essentials, but not much beyond that.
Given the room rate, one expects better.
宿泊されたお客様
2020 年 1 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
グループ旅行
2020 年 1 月 5 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Over priced - and over rated - should not be 5 star / should be 3 star at a push! Staff are friendly and they try hard but unfortunately it appears that they have not had professional customer service training (so not there fault) ...choice of food options for breakfast is awful ... interior very dated. If it was a 3 star hotel and cheaper I would have given it a higher score as it would have been more realistic