I have been a VRBO host in the past, so I know how difficult it is to have everything satisfactory for every single guest. But honestly, this was the filthiest rental we have ever stayed in. When we walked in the kitchen, the first thing I noticed was that the white kitchen cabinets were covered with dripped sauce. The refrigerator had not been cleaned (inside or out) and there were crumbs and food particles on every refrigerator shelf and in every drawer. The microwave had to be cleaned, inside and out. I'm not sure the toaster oven had EVER been cleaned--so I used brillo pads and tried to get up most of the grime so we could toast our bagels. There was a good amount of long black hair on the white bathroom tile and on the bedroom floor, and even on the comforter in the master bedroom. My niece and I spent the first evening sweeping with a broom and vacuum and then mopping, and what we removed from behind furniture and around the baseboards was disgusting. Even the toilets had not been cleaned thoroughly. The rugs and furniture had very noticeable stains on them, so I cleaned those too (as we were hosting a family reunion). And then, to make matters worse, the disposal did not work. It was a single sink so we had to wipe all the pots with paper towels to keep any food particles from getting into the disposal and clogging up the drain. I ended up washing most of them in the bathroom sink. The house was quiet and in a nice location, but badly in need of cleaning and repair.