2/10 (非常に不満)
Cheryl V.
2025 年 8 月 5 日
気になった点 : 清潔度
We felt we gave the property owner the benefit of the doubt, but our stay was incredibly disappointing. The house was not clean upon arrival; we found dirty pots and pans, and trash was left in the bathrooms, and a dirty bathroom. The list of broken items is long and includes the patio furniture, umbrella, most things outside, kitchen utensils, and a kitchen supplies, the table, etc. The biggest issue, however, is the misleading advertisement. The listing claims the house sleeps 10 people, but there are not nearly enough beds. A 'double bed sofa' was listed but was not present. With our group of seven, someone was forced to sleep on the couch, leaving no room for an additional three people. The hot tub cover was broken, the kayak was missing, and many more. To make matters worse, the gas for the stove stopped working while we were cooking dinner for our family. The owner was completely unresponsive to our messages and calls for over 14 hours, only replying after we escalated the issue to the booking platform. This caused us to go without a working stove for two meals. The experience was far below expectations.
Cheryl V.
2025 年 7 月に 7 泊滞在
