2/10 (非常に不満)
Theresa
家族旅行
2025 年 12 月 29 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I seldom give ratings but this hotel is so awful. We booked it because it did have an 8 out of 10 rating. We stayed during, and because of the holiday storms which canceled our flight.
We checked in at 10:30 pm. We were not allowed into the lobby..had to check in thru a side window in a dirty entryway. The receptionist seemed inconvenienced, couldn't hear him thru the glass as we stood in the dirty area. He did not explain where our rooms actually were, no map.
The rooms were accessible only from the outside. As mentioned we stayed here because of storms so we were looking for our room in the cold rain.
The room smelled like smoke
The blankets had cigarette burns
The top sheets were thread bare.
The bathroom smelled like urine
The bathroom room door handle was to small for the hole so toilet paper was placed in the door hole to secure the handle.
We had driven 11 hours..the weather had turned bad in this area, it was late and we had pre-paid, otherwise I would have left. I worked in the travel industry for a decade,
I have traveled to many states and countries and I have never stayed in a place this bad.
Theresa
2025 年 12 月に 1 泊滞在