Staff were nice. Always kept the food restocked at breakfast. Toilet seat and shower head were loose. Bathroom door handle not working correctly
Jess
2025 年 7 月に 4 泊滞在
2/10 (非常に不満)
Elizabeth
2025 年 7 月 16 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
They charged me for the room rate after I paid on Expedia, meaning I paid twice, and it’s been horrendous trying to get my money back. The clerk had no clue what she was doing! DO NOT STAY HERE UNLESS YOU WANT TO PAY TWICE!!!!
Elizabeth
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Wayne
カップルで旅行
2025 年 7 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean and fresh and a good location for what were planning.
Wayne
2025 年 6 月に 4 泊滞在
10/10 (非常に良い)
Jeffrey
家族旅行
2025 年 7 月 11 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good choice
Jeffrey
2025 年 7 月に 2 泊滞在
8/10 (良い)
Angel
小さなお子様連れの家族旅行
2025 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was wonderful. The pool could have been warmer, it felt like it was about 60°. The toilet didn't seem to want to flush properly either
Angel
2025 年 7 月に 1 泊滞在
8/10 (良い)
Jeffrey
家族旅行
2025 年 7 月 7 日
良かった点 : 設備とサービス
Clean and comfortable room. Convenient location if you have activities in downtown Cincinnati.
Jeffrey
2025 年 7 月に 2 泊滞在
4/10 (不満)
Melina
2025 年 6 月 30 日
Melina
2025 年 6 月に 2 泊滞在
6/10 (普通)
Samuel
2025 年 6 月 24 日
良かった点 : スタッフとサービス、施設のコンディションと設備
We stayed here on a Monday night after a Reds game in June. Very quiet, very comfortable. Bathroom was not the cleanest and I had to juggle the toilet handle to get the toilet to stop running.
Breakfast was average continental breakfast but it’s included with the stay so who am I to complain.
Staff was very friendly and receptive to our concerns about the bathroom.
10 minutes from GABP just over the bridge. We will stay here again.
Samuel
2025 年 6 月に 1 泊滞在
6/10 (普通)
Erix
2025 年 6 月 15 日
Erix
2025 年 6 月に 1 泊滞在
6/10 (普通)
Kara
グループ旅行
2025 年 6 月 9 日
The room needs cleaned better, obvious signs that careful inspection of rooms weren’t made (toilet paper looked as if there was fecal matter on roll, inside of toilet needed cleaned better). Check in took longer than needed due to staff not being present even after calling the desk.
Kara
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Carly
2025 年 6 月 9 日
Carly
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Calyn
2025 年 6 月 2 日
Calyn
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Arialys
2025 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like it because it is a quiet area and the workers treated me very well.
Arialys
2025 年 5 月に 1 泊滞在
8/10 (良い)
Brent
2025 年 5 月 31 日
良かった点 : 清潔度
Brent
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Kyle
グループ旅行
2025 年 5 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was very friendly. We're doing touchups around the hotel, which is always nice to see. We were barely in the room, but overall good experience for a night stay.
Kyle
2025 年 5 月に 1 泊滞在
6/10 (普通)
Angie
出張, 家族旅行, 小さなお子様連れの家族旅行
2025 年 5 月 20 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The breakfast was great. Staff was friendly and polite. They were renovating and it sounded like they worked late into the night. It would have been nice to know that before I made reservations. I would have stayed somewhere else.
Angie
2025 年 5 月に 2 泊滞在
6/10 (普通)
Collette、New London
カップルで旅行
2025 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The property will be nice but during our stay there was upgrades going on. So the hotel smelled of paint and there was paint, tape and workers everywhere. The hotel was still clean and the workers were pleasant.
Collette
2025 年 5 月に 1 泊滞在
2/10 (非常に不満)
Bailey
出張
2025 年 5 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Absolutely terrible, stay anywhere else. Checked in and my room’s bathroom was not clean. Went downstairs asked for a new room or for someone to clean it and was told that housekeeping “left” so I was given cleaning supplies to clean it myself. Then the next day my bathroom still wasn’t cleaned and i was once again told the housekeeper left for the day. All this and no refund or discount. Also staff pretended to call management or care at all, I didn’t need it to be sparkling clean but it was truly so dirty I had to shower in my coworkers room both evenings. You’re joking. Also they are doing the most construction I have ever seen on a hotel so maybe yeah just stay somewhere else it’s not worth the money to stay here.
Bailey
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Christopher
2025 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great check in experience.
And warm cinnamon buns at breakfast!?! YUM!
Christopher
2025 年 5 月に 2 泊滞在
8/10 (良い)
Lisa
グループ旅行
2025 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location looked stretchy but it was a nice hotel. Good location. Trolley accessible.
Lisa
2025 年 5 月に 1 泊滞在
2/10 (非常に不満)
Jennifer、Anna
家族旅行
2025 年 5 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room wasn’t ready when we got there at 4pm. They told us it would be 15 to 20 minutes and it would be ready. Time went by and went back to the front desk and she said it still wasn’t ready. I had to use my sister’s room to get ready for graduation. We went back at 5pm and the room still wasn’t done. Staff there was terrible and they never made the situation right. The manager went home and rooms were not ready for other people behind us waiting also. I’m calling corporate office to make a formal complaint.
Jennifer
2025 年 5 月に 1 泊滞在
4/10 (不満)
Alexis
小さなお子様連れの家族旅行
2025 年 5 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Room wasn't clean even after checking in late. Would like to speak with someone