「The room was very clean and well kept. When I opened the room door, there was a very nice clean smell...not chemically or overwhelming at all. And there is a Tuscan Market right across the street...yum!!!」
「Excellent property luxurious spotless with great service. Bellman and check in with Darlene went smoothly. One small problem. We asked to extend our stay one day. They agreed and said the price would be the same. The next day the bill was $200 more. I spoke with the manager and he immediately corrected the bill and to apologize gave us a breakfast coupon. Beautifully handled and much appreciated. Great hotel with lots to do in the area.」
"This hotel is clean. Also, I lost my wedding ring on this trip, but the staff (housekeeping?) found it for me. It was a miracle. The staff at this hotel are trustworthy."
"Very good customer service. Facility is neat and design is cool (some might not like it but I like)
Only one unfortunate thing was air conditioning was not working well. Somehow no heating but just cool function, which was not good for Oct in Boston"