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"One thing I would like to mention is, the coffee cups in the room were not be washed/changed during my stay."

"Nice friendly staff"

"Best hotel of our visit at a great price. We were on the 17th floor and the view of Nagoya was fantastic (even on rainy days). Room had a legitimate Japanese style bathroom with separate shower and bath wet-room. Great location near Nagoya station and Bic Camera (but there was some construction to walk around). Great lobby coffee/drink machines. Staff was very helpful. We didn't eat breakfast here, but ESCA (underground mall) was very close, full of shops and dining. Close enough to the Shinkansen exit of Nagoya station that we walked with our luggage upon arrival and departure. Easy to base out of for using rail all around the city. "

"Very clean, convenient, and had a great public bath as well. Staff was always available and friendly."

"Great spacious room with all the amenities. Walkable to the Shinkansen train station and lots of good restaurants. "

"Love the hot spring in the hotel. "

"Every thing is good"

"Friendly Staff and clean rooms. Good value for money, located between two subway stations but still convinent enough."

"Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely "