Chitose Vacations from ￥41,524

Nice location, in a walkable distance to the subway (Tozai Line) and Maruyama Park. Sapporo Station and places around there (shopping, Hokkaido University, etc.) are also walkable, but it's a bit of a stretch, especially on hot days. Check-in and check-out was smooth. There are no humans present, everything is done via tablet, but it works. When the auto-lock on our door stopped working (probably low battery), they were very responsive and sent someone to fix it right away. Overall a smooth and pleasant experience.

We stayed here as a family, and overall it was a good experience with a few things to note. The room itself was very spacious definitely a big plus for families. There was plenty of sleeping space, which made everyone comfortable, though I do think the pillows could be improved for a better night’s sleep. I also wish there had been a larger table and more seating to better accommodate a family. Cleanliness was okay, but could use some improvement. I’m a bit particular when it comes to cleaning, and I did feel the need to wipe down surfaces myself with disinfectant wipes. That said, the staff truly stood out they were amazing. Check-in was smooth, and anytime we needed something, they were quick, helpful, and very accommodating. Hands down one of the best parts of our stay. The hotel itself is family-friendly in terms of room space and layout. However, the surrounding area may not feel as family-oriented. There are quite a few clubs nearby, and it gives off a bit of a red-light district vibe at night. If that doesn’t bother you, the location is actually very convenient right in the heart of downtown with plenty to do and see. Overall, a solid stay thanks to the space and incredible staff, with a few areas that could be improved.

The rooms are spacious and clean. The kitchen utensils are well-equipped, and all the staff are friendly.

It's an boutique onsen hotel. I got fooled by the picture and sqft, it is too small to have 3 ppl in the room, and location is too far from most of restaurants. But if you ok with that, it's a good onsen hotel to stay, the hotel restaurant provides excell

the location is excellent. We drive and can park the car downstairs. There is a very nice Starbucks house just 3 mins walk away. Within 10 mins walk you can find a very nice shopping mall (MaxValu Maruyama Class Store). The flat is spacious and sufficient for six of us. Two bathrooms are a valid advantage. The obly comment is the kitchen ware is highly insufficient for cooking. Also please add a coffee machine there will be nice.