4/10 (不満)
Elizabeth、Nanaimo
2025 年 8 月 12 日
気になった点 : 清潔度、スタッフとサービス
I booked this hotel as a stay over as we were attending the local airshow having to take a ferry over. We weren’t even off the ferry yet in the morning when the hotel started calling me for a valid credit card number. When I book on Expedia, I will often use a Visa debit or account that I have control over as I’ve had problems with hotels in the past double charging, etc. as we were driving off the boat, the hotel called for the first time requesting a card number. This was early in the morning the hotel called multiple times until I was able to hear an answer my phone at the airplane airshow where upon the manager or front desk was incredibly rude about requiring the credit card number. This was prior to check-in time. This was prior to our physical arrival at the hotel. It was completely unnecessary. Check-in was short and the hotel was full and we wandered down for breakfast around 9:30. There was nothing left the staff when we asked if there were more eggs, sausages, etc. we were simply told no this is not what an included breakfast means to me and this is why I specifically book hotels with breakfast included. I have children it gets expensive and it’s easier to have a one and done in one building then racing around a town. I’m not familiar with. The sink and bathrooms were not dirty, but they were not clean with hairs and coffee staining visible. The beds may as well be display beds as they are hard as a rock. The linens feel like cheap polyester curtains.
Elizabeth
2025 年 8 月に 1 泊滞在