The location was very convenient! We were able to walk to many stores and more activities in the heart of Chicago were only a bit further with public transit or a cab. The kitchen was well stocked for cooking food for our group and we found the beds, bathrooms, and lounging spaces as expected in the unit. Despite listing wheelchair accessibility, the stairs between the upper and lower levels were narrower and steeper than expected, making it difficult to reach any of the bedrooms, none of which were on the ground floor. Additionally, the heating seemed to be scheduled at about 60 degrees and had to be regularly brought back up to a more regular temperature after its programming reset it upon timeout.