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Crabwall Manor & Spa, BW Signature Collection

3.0 star property
Hotel in Chester with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Indoor pool, sun loungers
Suite, 1 Double Bed, Non Smoking (View) | 1 bedroom, desk, iron/ironing board, free WiFi
Fitness facility
Property grounds
Lobby lounge
Escape to Crabwall Manor & Spa, BW Signature Collection, near a train station. Unwind in the indoor pool or enjoy a relaxing massage at ESPA spa. Take advantage of free in-room WiFi and explore the nearby surroundings from this hotel with its cozy fireplace and bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pool
The current price is ￥11,468
￥13,761 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (View)

Suite, 1 Double Bed, Non Smoking (View) | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking (View)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Classic Room, 1 Twin Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Map
CH1 6NE, England, Chester, Parkgate Road, Mollington

What's nearby

  • University of Chester - 3 min drive - 2.8 km
  • Chester Zoo - 5 min drive - 4.4 km
  • Chester City Walls - 5 min drive - 4.1 km
  • Chester Cathedral - 6 min drive - 4.5 km
  • Chester Racecourse - 6 min drive - 4.8 km

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Jaguar Coffee House - ‬7 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪George & Dragon - ‬3 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel near Chester Zoo
At Crabwall Manor & Spa, BW Signature Collection, you can look forward to a terrace, a garden, and a fireplace in the lobby. Indulge in a facial, a massage, and aromatherapy at Espa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Breakfast (surcharge), massage treatment rooms, and a banquet hall
  • A vegetable garden, meeting rooms, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Crabwall Manor & Spa, BW Signature Collection offer comforts such as free WiFi and free bottled water. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Frequently asked questions

Does Crabwall Manor & Spa, BW Signature Collection have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crabwall Manor & Spa, BW Signature Collection?

As of Aug 31, 2025, prices found for a 1-night stay for 2 adults at Crabwall Manor & Spa, BW Signature Collection on Sep 7, 2025 start from ￥11,468, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crabwall Manor & Spa, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Crabwall Manor & Spa, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Crabwall Manor & Spa, BW Signature Collection?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Crabwall Manor & Spa, BW Signature Collection?

Check-out is at 11 AM.

Where is Crabwall Manor & Spa, BW Signature Collection located?

Situated in Chester, this spa hotel is 1.5 mi (2.5 km) from University of Chester and 2 mi (3.2 km) from Chester Zoo. Countess of Chester Hospital and Chester City Walls are also within 3 mi (5 km).

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Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 411 out of 936 reviews
Rating 8 - Good. 290 out of 936 reviews
Rating 6 - Okay. 140 out of 936 reviews
Rating 4 - Poor. 68 out of 936 reviews
Rating 2 - Terrible. 27 out of 936 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely trip with good dining options
Stayed 1 night in May 2025

8/10 Good

John

Liked: Staff & service, room comfort
Good place to stay for a business trip.
Stayed 1 night in May 2025

10/10 Excellent

Caitlyn

Liked: Amenities
Beautiful hotel, only disappointment was that the jacuzzi was out of order
Stayed 2 nights in Jul 2025

10/10 Excellent

Giorgo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time visiting and it was amazing. Definitely we are visiting again!! Stuff was amazing and helpful and food was great!!!
Stayed 1 night in May 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Stayed at the hotel for a wedding, good location and convenient for Chester.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior of the building is beautiful, but unfortunately, that's where the positives end. Tired, dirty, dated interior and rooms. Spa is nothing like the photos on the website - more like a public baths. The changing rooms have mold on the walls, with broken lockers and showers. Room was meant to be 'superior' but it was awful. Really hot and couldn't get to sleep, nothing superior about it. I would have been ok with it all if I'd not paid so much for a special treat. Even the staff were telling everyone how they were fed up and leaving the following week! It's such a shame as it could be so much more. It's convenient to get to Chester City Centre. Unfortunately, won't return here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, gym and spa. Nice quiet hotel in a beautiful location.
Stayed 1 night in Apr 2025

10/10 Excellent

Harry

It was good
Stayed 1 night in May 2025

10/10 Excellent

Angharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

lovely pool and spa area nice food in hotel polite and helpful staff room service available until 9pm good wifi
Stayed 1 night in Feb 2025

8/10 Good

r

Liked: Staff & service, room comfort
Room was great but a little tied in places. Breakfast was average bit of a strange layout. But overall good value for money.
Stayed 1 night in May 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Lovely building, needs some TLC. Hot tub out of order
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great and in beauitful area spa looks great definitely stay again
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking stay, staff inconsiderate and unhelpful. Rooms are very tired, and felt tatty.
Stayed 1 night in May 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel wouldn't hesitate to return. Friendly staff,good food excellent service and a fantastic room great value.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet - Relaxing

Only stayed one night - Didn't see much of the place - Reception was friendly / helpful. Bar was quiet , relaxing. Will be back
Stayed 1 night in Mar 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel , friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, just the bed let it down, we really ended up in the middle of the bed as the matress dipped in the middle. I did book a twin, but didnt say anything, it didnt really matter it was a double, execpt it wasnt the best mattress
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 nights here, lovely room, pool and spa excellent, I would definitely come again
Stayed 2 nights in Oct 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic and friendly staff they couldn’t do more to help.
Stayed 1 night in Jan 2025

4/10 Poor

Jarlath

Liked: Staff & service
Nothing
Stayed 1 night in May 2025

10/10 Excellent

John

Fantastic stay, room was very nice with balcony . Would recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Receptionist was new to his role but was really helpful, welcoming and professional.
Stayed 1 night in Jan 2025