The best part about this rental is the location. Nice beach, pool, private and close to town. When we checked in the toilet handle was broken, manually flushed and it ended up flooding the bathroom floor. We had to use the very few towels there to clean it up. Thankfully I brought some from home that got us through. Then we were told by Charles to go to the hardware store in town and he would reimburse us for our time. We arrived Saturday, the hardware store did not open until Monday. Went to hardware store Monday got a part, wasn’t the correct handle, later had to return. We had to manually flush our whole trip a family of 4. Never was reimbursed or returned our text for the time we wasted on our short vacation. The BBQ described as “new” has a basketball sized grease ball and the bolt to the lid is missing and almost fell off when opening. There’s clothes and food left and had to empty the dishwasher when we arrived. The location was the only thing good about this rental.