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「Upon arrival, we found out the pool was closed because of an “incident”. There was a ventilation system problem, so it was incredibly humid with fans in the hallway.. Our room was not clean. The carpet was really old & gross, I was afraid to touch it barefoot. There was hair on the bathroom floor & the lamp shade was splattered with something. We were there on a busy weekend for a football tournament and of course, all hotels around us were sold out. I read so many positive reviews on Expedia...

「the room was very clean and the bed was amazing」

「Clean room」

「Great stay!」

「The staff were super friendly and the facility was clean. However, the hot tub and sauna were both out of order. There is a sliding door in the room that is used for the bathroom and the closet. The door continuously got stuck, once even to the point that maintenance had to get it moving again. Although it looks really nice it is not practical at all.」

「My staff was almost excellent. The facility was experiencing some updates and therefore a little construction was going on. However, the plastic sheeting and prior notification of what I would see was appreciated and very helpful. All the staff from the front desk to the servers for breakfast to the housekeeping staff were very friendly. Made the stay pleasant!」

「Super clean, friendly staff. Our air conditioner had issues but I’d like to believe it was a one off situation.」

「Breakfast should be served to at least 10 or 11, housekeeping don't knock loud enough,came in earlier」

「It was a great, clean and quiet stay. We will definitely be a repeat customer when in the area again!!」

「I'd stay here again. Conveniently located with good parking. Helpful staff, clean room and amenities worked,」