It was strange during this current situation. Very quiet. The only issue I had was that the water was cold. It was very unpleasant getting a shower in cold water. I would like to stay again in more ‘normal’ circumstances.
Graham
2020 年 3 月に 1 泊滞在
2/10 (非常に不満)
Christina
2020 年 3 月 12 日
気になった点 : 施設のコンディションと設備、客室の快適度
Bring your umbrella for inside
I was hoping to give this hotel a really good review; so I will start with the positives. Sian on Reception was lovely; she could not have been more helpful or friendly. Cheadle House is massive and the rooms are really spacious as is the bed. I liked the location as it is nice and close to Manchester Airport. Unfortunately there were problems and they have not been addressed. Firstly, my partner asked for a 05:45 wake-up call as he had an early flight. No call was received and no apology either. The night staff did not even log the wake-up call. Secondly, at about 6am I heard running water in the room. I thought the shower had been left on; but when I checked I noticed water pouring through the ceiling (by the window) onto my suitcase. Fortunately, I had closed the suitcase lid otherwise all my clothes and electrical items would have been ruined. I moved the case and took a video of the water pouring in from the ceiling. There was a heavy rainstorm outside at the time. I had noticed water damage to the ceiling when we checked into the room, but had assumed it was historic damage and had been resolved; obviously not the case. Also the washbasin ran extremely slowly to empty. I showed the video to Andrew on Reception and he asked me to email this video to the Operations Manager; this I did with a covering email on 10 March 2020 at 16:16. The Operations Manager has not had the good manners to reply to my very valid complaints. This all happened in Room 42.
Christina
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Alan
2020 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alan
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Miss Abbie-Leigh
2020 年 3 月 10 日
Miss Abbie-Leigh
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Malcolm
2020 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good as usual
Malcolm
2020 年 3 月に 2 泊滞在
10/10 (非常に良い)
Alan
グループ旅行
2020 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended
Fantastic stay. Friendly staff. Clean rooms. Had arranged for a package to arrive before my stay and they couldn't have made that transaction more effortless . Would definitely stay there again
Alan
2020 年 2 月に 1 泊滞在
8/10 (良い)
Tonye
出張
2020 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tonye
2020 年 2 月に 1 泊滞在
8/10 (良い)
Ngoc、London
カップルで旅行
2020 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had the twin room, there are plenty of storage for luggage. The bathroom with a bath and shower. Would be better if it's a curtain screen and not a shower curtain.
Breakfast was rather basic but adequate for us. The hotel is opposite David Lloyd and we were informed that we can get free entrance upon showing our hotel pass, which is good to know.
Ngoc
2020 年 2 月に 1 泊滞在
8/10 (良い)
SOS
2020 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were excellent. Foyer looks really great but shame the rooms were a little plain......lacking character.
We arrived Friday night (around 19:30). Restaurant was closed.
Not sure if it’s advertised but we were told we could use gym facilities at nearby David Lloyd .....unfortunately we hadn’t taken any gym stuff.
SOS
2020 年 1 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 2 月 2 日
良かった点 : 清潔度、客室の快適度
Restaurant closed
We arrived intending to eat in the hotel and go to bed early as we were flying out early next morning. Unfortunately the hotel restaurant was closed for a party.
Everything else was good, but this spoiled the overall stay as the local restaurants were too "chain"y.