Che La Bang - Thai Nguyen

Very central and the staff are the most kind and attentive people. I booked my tours on get your guide but Rosie at the hotel showed me better quality crusies at the same price but with added convenience of hotel pickup and drop off. And better tours than what I had booked. I ended up getting the biggest suite on the cruise and upgraded free to a luxury line at no added cost. The hotel has a good relationship with the best tours. Rosie at the hotel is the best booking tours. Best ones at best price. and I feel they make sure they put you on the best adventures and tours. One tour we stoped at a store on way to the 2 day cruise. They sell art made my handicapped people I bought something and forgot an expensive high speed fan at the store. I realized 10 minutes after leaving. I simply messaged the hotel on WhatsApp and told them. The staff knew the driver and called him and had him pickup this fan on his way back. While I was on the cruise I see a text with a photo of the fan securely in Staffs possession at reception. They didn’t need to do all the effort and calling and asking the driver to detour and drop it off at hotel. I never imagined a hotel and their tour group would do all of that. In this hotel you’ll find a tastefully done boutique hotel with good style. Kind and helpful and attentive staff. That go out of there way to be more helpful than any hotel I have ever stayed. I’ll back to Vietnam and I know exactly where I’m staying. This hotel.

Ok

We had a wonderful 3-night stay at Dolce by Wyndham and thoroughly enjoyed the experience. From the moment we arrived, the hotel made us feel welcome with a personalized message in our room, which was a thoughtful and warm gesture. The room was very spacious, comfortable, and cozy, making it easy to relax after a day out. The check-in and check-out processes were seamless, efficient, and completely hassle-free. The hotel is conveniently located close to shops and restaurants, which made getting around and finding dining options very easy. We also enjoyed the lake view. Although the lake is relatively small, it still provides a pleasant and peaceful atmosphere. The only suggestion we have for the management would be to offer more vegetarian food options, as the current selection is somewhat limited. Overall, we had a very positive experience and would happily recommend Dolce by Wyndham to anyone looking for a comfortable and conveniently located place to stay.