The best part about this property is the Oyster River view and open floorplan on the main level. Sadly, we were disappointed with communication with Vacasa. We had an issue accessing the keypad. We were told to use the lock box instead. When asked, why the keypad didn’t work response was “you don’t really want to spend your time trying to figure that out with me. Just enjoy your getaway” Further, we were dismayed at the poorly lit and dangerous entry to get down to the property. To make matters worse the stench from the decaying shellfish attached to boat dock right outside the front door was overpowering. Despite having unseasonably warm weather, we could not open a window.
Once inside, we had to clean the table surfaces and pick up the dirty rugs in the bathrooms. As well, the furnishings were worn and stained. A cream colored blanket was thrown over the furniture to cover the thread bear cushions. The chair cushions were stained and should’ve been replaced long ago. The pictures showed a table with seating for six. We were hosting our family Christmas dinner here and there were chairs for five. We had to bring a chair from outside. Additionally, there was not flatware service for six. I had to purchase plasticware up the street. oven did not work/had an error message. Vacasa put us on long hold, disconnected; no call back. Bedrooms spacious, showed stained carpeting and pillows should be replaced immediately. It’s quite unfortunate since this home has great potential.
