Find hotels near Charlotte Premium Outlets, Charlotte from ￥14,761

"Nice and friendly "

"The floor was nasty... like nobody mops it. Swiped a little white towel on the bathroom floor it was straight brown, the towels had hair.. i genuinely had higher expectations. Other then that the room looks great. I felt disgusted and uncomfortable to walk barefoot though. Big issue! "

"Dog friendly with a small fenced in area, great fitness room, nice bar with food and fire pit area. Very clean hotel. Quiet at night. Will definetly stay again when in Charlotte "

"Bjorn at the front desk was great. The rooms were ergonomic simple and good well done. There breakfast was also good. "

"The airport shuttle was prompt but the driver confusing about which Hyatt I was going to, insisting that I tell her what phone number I called for a ride. The staff from all 3 shifts that i encountered were overall “indifferent”. I needed help with my luggage and there was no one to assist. I could accept that at night but in the daytime at check out that was ridiculous. I was told that housekeeping would normally help, but they weren’t available. I am disabled so it was a struggle for me to get my bags on the cart and down to the lobby as I waited for my ride. I had asked for a late check out but was denied only after they asked my room number and my name - hmmm. I saw a housekeeper as I was retrieving a cart so I asked the front desk clerk if that housekeeper could help me with my luggage and she said “No, they are all on lunch break.” (So if they were all at lunch, then they weren’t cleaning rooms so why couldn’t I have a late check out?). Breakfast was very disappointing. I was really looking forward to breakfast since I had stayed in a Hyatt Place only one other time, in Atlanta, and it was really great. This breakfast did not compare. "

"Clean, friendly but breakfast wasn’t very fresh. "

"Everything was as advertised...very friendly staff and easy check in and check out....great value"

"The pool was gross. "

"Everything was lovely, the house was very accommodating. The private backyard was great. "