2/10 (非常に不満)
igor n.
2024 年 9 月 1 日
気になった点 : 清潔度
Not a good experience
The house is not clean. When you charge a cleaning fee you expect it to be.
Tons of cubb webs, stains on carpets, stains on furniture, layers of dust on fans, and an old squeaky bed in the master bedroom, made it impossible to sleep with every single turn.
We asked the host about the Hot Tub on his listing he said he never had a Hot Tub on his listing which was a lie. Since we complained to him they removed it from the listing. Hot Tub was an attractive feature for us and our grandkids.
The grill was rotted and greasy and dirty, so we end up buying a portable grill.
The toilet seat in the ground floor bathroom is disgusting.
Tons of flies even with the closed doors, some kind of fly trap should have been provided.
When I lifted the kitchen garbage pan to change the bag, it was so filthy with food and pistachio shells around it.
My wife did a lot of cleaning and all the supplies were locked so had to purchase my own.
On a positive note, The property on the lake is perfect, the location, the backyard with grass, the fire Pitt,
We reached out to the host of this property to discuss all these issues before reporting the complaint to VRBO. HE WAS RUDE, AND UNPROFESSIONAL AND SHOULD NOT BE IN THE HOSPITALITY BUSINESS. His Response to me was” After 12 days now you are complaining and trying to get money out of me? “Incredibly rude.
Would be impossible for us to find a compatible waterfront property with 2 dogs in a day
igor n.
2024 年 8 月に 12 泊滞在