シャーロット ジェネシー灯台周辺のホテル

「2度目だが寒い季節は初。 前はそれほど気にならなかったが、とにかくシャワーのお湯の出が悪い。 湯温も低く、水量が少なすぎて、寒くて耐えられない。 自分が滞在した部屋だけかもしれないが、そこしか印象に残らなかった。 あとは普通の部屋の広いホテル」

「Great stay」

「ホテルは綺麗だし、設備も良いが、シャワーの勢いがとても弱い。そこだけが残念。 また到着すると満室だからといって近くの系列へ行くように言われ一泊だけはそちらで。 そこはまだ許せるが、チェックアウトの際にhotelsで予約した時と全然違う高い料金で精算されそうになった。 気づいたからよかったものの、こういったところは残念だった。」

「Everyone was so helpful and friendly. Janine (I believe that was her name) was incredibly accommodating. Would definitely stay here again. 」

「There are no complaints about hotel accommodation. However, WiFi in my room was not connected at all. As soon as connected, it was disabled immediately. 」

「Breakfast is always good at this location. The only down side is that we seem to have issues with getting into the room, so far every time I have stayed here there has been an issue with the key card not working and me having to return to front desk for a new one or having housekeeping assist me. Everything else is fine, the location is excellent, staff is wonderful and food is great! I do recommend this location to friends and family. Kid friendly and their pool is great.」

「Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash.」

「Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return」

「部屋も綺麗でとても良かったです。」

「I loved staying in this historic beauty with a speakeasy jazz club beneath it. I enjoy vintage style and this place was simply a delight and adjacent to the Eastman Museum! Great little boutique find!」

「Front desk guy was very understanding and helpful」

「What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!」

「Wonderful hotel in Rochester. Safe area and great street in front for jogging. A few museums in walking distance. I would come back there.」

「Our daughters were in a dance competition and we booked the hotel to stay together and to have use of an indoor pool. All the girls ended with chemical burn type reactions to the chemicals in the pool. Our shower faucet also ran all night and couldn’t fully turn off.」

「Staff is very unprofessional!」

「The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided.」

「少し古いためかお手頃感がありますが、非常に過ごしやすいホテルでした。」