6/10 (普通)
宿泊されたお客様
2023 年 9 月 18 日
良かった点 : 清潔度、施設のコンディションと設備
Very underwhelmed and NOT adult only... be aware
We were underwhelmed in total and for the price we paid we expected better service. The room in general was nice but dark.
Positive: the breakfast lady did an amazing job. She is all alone preparing the food, cleaning and servicing...
The beds were comfortable!
Negative things to point out: we chose the hotel due to the fact that it is marketed as "adult only", however the breakfast room is shared and there were families with kids. I dont see the point of having "adult only" written... i think it is false information and misleading to the customer.
Our coffee machine was broken. We told the cleaning lady and the receptionist. It never got repaired nor even looked at. For me this is poor service attitude even though it only is the coffee machine we are talking about.
I would not recommend the hotel, expecially there are so much better places in Chania in that price range.
宿泊されたお客様
2023 年 9 月に 2 泊滞在