ザレインチャアムホアヒンの口コミ

8/10 (良い)

Poonsri、Lincolnville

2023 年 4 月 28 日

良かった点 : 清潔度、施設のコンディションと設備

Nice place

6/10 (普通)

Aditep

家族旅行

2020 年 7 月 28 日

良かった点 : 清潔度

2020 年 7 月に 1 泊滞在

8/10 (良い)

Ms.Sharadawn

2018 年 7 月 31 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Good swimming pool.

2018 年 7 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

2018 年 2 月 20 日

良かった点 : 清潔度、客室の快適度

気になった点 : スタッフとサービス

Location is great. The service is paltry.

This hotel, which turned out to be a serviced condo unit that was NOT serviced, was the last stay in our trip to the Hua Hin area. We need to separate the accomodations from the service. The room itself was very comfortable. The bed was plenty of space for two adults and one child. The complex itself had a beautiful pool and was within walking distance of the beach (a little too pebbly for our taste but still lovely to walk along the shoreline). The service, on the other hand, was awful. This is for Building C, Room 499. I can't speak for any other unit that is not owned by this particular owner. There was no soap, nor bottled water, nor toilet paper in the unit when we arrived... and it wasn't a case of the housekeeping just being slow in turning over the room. The owner had consciously decided not to provide these bare necessities, which amounts to a 100 Thai Baht, or less if you get the stuff in bulk. If you carry these kinds of things on your travels by default, you'll have no problem. If you pay over $50 for one night in this complex, it's not too unseemly to expect these bare necessities. We called down to reception, were informed by the staff that the owner did not provide these things by default, were connected to the owner (or someone representing them), and had an unpleasant conversation with them about what a Hotels.com establishment should provide in terms of baseline items. Bottom line: the place is nice. Change units if you get #499. Not worth the hassle.

xeroxからの返信 (投稿日 : 2018 年 2 月 27 日)

Thank you for your great review. Immenities such as soap, bottles of water are usually not provided by us because this is a condo and not a hotel, However the problem was eventually solved and we did provide you with all the immenties required afterwards. it wasn't such a big deal as everything is not always perfect in this world,It required just a bit of understanding and communication which eventually took place and the matter was solved. Anyway, it was nice having you as our guest, we hope to serve you again sometime down the lane.