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"Great location at center of Florence yet very close to the train station! Very quiet at night, much needed after long days of bus tours etc. Bed was very comfortable, linens very soft The buffet breakfast was great. The coffee served by staff was delicious and also serving Americano coffee exceptional! Best of all, the staff work very hard to maintain the exceptional comforts of this hotel. Following up with how the room is, and always willing to help including the cleaning ladies for rooms! Work ethic, above and beyond for the travellers. Great hotel, best staff! Thank you for making our first time stay in Florence exceptional! "

"Location!! We took trains almost every day and this hotel is right across the street from the station. There was no noise from the trains or busy street while trying to sleep. Staff was very helpful and breakfast was good every day. Hotel is clean and always felt safe late at night. Walkable to tourist spots and Oltrarno. It was a perfect choice for us! "

"The staff really made the difference. It was our son’s birthday during our stay. We didn’t tell them but I guess they saw it on his passport when we checked in. While we were having breakfast, they brought a special treat to our son to celebrate this special day. It was a really nice gesture and we really appreciated it :)"

"All the staff was incredible, especially the breakfast employees and bar staff. Everything was perfect and every detail was considered. I would highly recommend this to anybody, especially Americans visiting"

"Great location, historic hotel and excellent place to stay in Florence. "

"Very friendly staff"

"The hotel was really nice and so many spots where you can work! The location was great - I’ll definitely come back."

"was so perfect! "

"great location! great staff! great room! "