"The worst Hyatt stay ever! Where do I start! We booked 2 double-bed rooms for a HS team for a math competition. We were told there were only 1-Q rooms left and staff offered to provide rollaway beds for free. As we had a flight delay and it was late, we accepted it. The rollaway beds squeaked in the windowless rooms all night and kids who had a math competition the next day couldn’t sleep. My room was next to a service elevator that made thundering sounds all night. I woke up 15 minutes into my sleep thinking it was an earthquake. No, that sound continued all night. Oh, the toilet broke too! And the $25 breakfast plus service charges was only as good as Residence Inn free breakfast. The location was great but the $50 parking was a nightmare also because of the location. After all the tips, the valet “lost” my husband’s Oakley also. Staff’s attitudes were surprisingly not quite the norm of a Hyatt Regency. The only great thing was the rooms were spacious but I’ll never stay there again!"
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