Find all hotels by Design Hotels in Central Mexico from ￥18,367

There’s not enough words to describe how incredible the staff at the hotel made us feel. Although we traveled for different reasons, our wedding anniversary fell within the days we stayed at the hotel. We mentioned it during our check in and what happened next, left us speechless (and a little teary-eyed). They took it upon themselves to give us a couple of back-to-back surprises, not to mention that the overall treatment they afforded us was way above average — it was amazingly warm and...

It is very safe to stay in this hotel, and super closed to the airport.

Clean. Really easy to navigate. You are surrounded by many shops and restaurants. Staff is pleasant and cordial.

Great property, it has a heated pool & jacuzzi. A gum, cafe and restaurant. They have free airport shuttle. The rooms are big and clean. Only issue/complaint is that there's no fridge in the rooms and trying to get a bucket of ice is soo hard. Besides that the place is great. It's not in a great neighborhood so be cautious but it's only a 20-30mins Uber ride to Roma Norte, Zócalo, etc.. .. but I will say do not wear jewelry in Mexico sadly I was mugged on my second day of my trip but besides...

Loved this hotel, it is nearby places so you can go walking and enjoy the view. Very clean

Very good location, quiet and various dishes to choose from at breakfast.

We enjoyed our stay from the time we arrived until the time we left! The entire hotel is sparkling clean! The staff was friendly and helpful with all our request and needs. Breakfast and fresh juice in the morning was a plus! My only con would be location for me. We spent most of our time in Roma Norte so a 10 minute Uber ride ended up being 25 minutes due to big city traffic.Also there’s a crack of space under the bathroom door so you can hear EVERYTHING. May not be for you if you’re modest. ...

Would definitely stay here again

The room was

Front desk, the person that helped us with our luggage and the shuttle driver very nice and helpful.

Amazing staff!! Great shuttle service to the airport.

Tengo que agradecer al eficaz staff que me atendió. Nosotras visitamos de Oregon y la atención iba bien hasta… la primer noche que se descompuso el A/C pero inmediatamente me movieron de cuarto a una mejor habitación y estaban siempre al pendiente que estábamos bien. Son muy atentos y muy amables los botones. El restaurante es muy bueno , el buffet desayuno también! Y la zona de business de lo más tranquilo, relajante y delicioso desayuno. La alberca super agradable de lo máximo con vista al...

Breakfast was fantastic. It was fresh. It was very clean.

Super helpful staff, regardless of what department. They all go out of their way to provide a pleasant, welcoming and relaxing experience. Outstanding food. The Sunday brunch is extraordinary.

Very comfortable, modern, clean, and accessible hotel. Staff is very attentive. Would recommend.

The only issue was the service they offer for premium guests on the 12th floor, the staff was not too helpful and or friendly.

bueno el hotel me parecio muy bonito, limpio, accesible, las personas super amables, lo que no me parecio es el desayuno, ya que no dan tantas opciones.