中央ブルガリアのスキー場周辺のホテル

「ロケーションも客室も最高でした。スタッフも親切。ただ、朝ごはんの会場が一旦外に出なければならず不便でした。」

「Dans l’ensemble bien, seul bémol il faut mettre soi-même les draps.」

「チェックインカウンターが見つけ難かった」

「清潔で快適な部屋でした。スタッフの方も親切で良かったです。」

「　街の中心から離れているけれど、"Tsarevets”要塞遺跡群は歩いても行けなくはない。値段は高いけれど北西向きの部屋は街の眺めが良い。設備は最新でよく整っている。小瓶の赤ワインやカプセルコーヒーの無料サービスはありがたい。車利用なら街の中心より良いと思う。また、レストランも手頃な料金だった。」

「The property had great character. It’s a very old building and therefore access would be difficult if you’re unsteady on your feet. Taxis won’t drive down to the front of the guest house so we had to pull our suitcases up the cobbled hill to the Main Street. Staff were excellent. Great communication and helped us book a taxi and staff called us to check it had arrived and we were ok. The beds were comfortable and the rooms were clean. There were free hot drinks and a kitchen if you would like...

「Magical location, really romantic and serene. We stayed at the castle which was a great and unique experience. We had a little issue with the toilet seat and the room was a bit small but I guess this was part of the charm of the place. Staff were really nice and friendly especially the somellier, yet some of them were very young and clearly needed some additional training. However, breakfast was nice and wine and rakish were divine. Place has so much charm and is really really unique.」

「Hyggelig personale. Vi kom på sykkel fra Plovdiv. Det var vanskelig å finne hotellet på Google Maps.」

「The breakfast is not so good and the spa is seven minus the rest the mineral water of the Jacuzzi sauna and the pool was very good」

「1日目は温水シャワーがつぶれて、3時間まって晩の10時をまわった、2日目にホテルに帰ったら、窓がつぶれて開かない、あげくの果てには、プロブレマとかなんとか言って、金をせびられそうになった、2日で140ユーロはぼったくりのこんこんちきや、140ユーロぶんのサービスはうけていない、ハッキリいって70ユーロはかえせよー、hotel.comもちゃんとけいやくしてほしい。ここにはとまるべきではない」

「Nice tranquil place with friendly staff, but no transport or facilities nearby.」

「Chambre correcte mais un peu humide」

「Modern dizayn edilmiş küçük villa tipi evler ile donatılmış harika bir tatil köyü.」

「I would never stay at that hotel. The room smelled like sewage. We brought it up to staff and they said that all of the rooms smelled like that.... at one point we were the only ones at the hotel, and now I understand the reason. The staff were very nice, but sleeping with the smell of sewage was a very unpleasant experience. Do not stay at this place.」

「The villa was nice and clean, but that’s all you get really. We paid extra for dinner 22 euro per person and was told that the restaurant is open until 10, we went for dinner at 8:30pm to be told by the chef there that they close at 9 pm. The food leftovers were rice with little chicken, peas and few peaces of salmon, no salads, no starters, literally nothing for 22euro. The staff was so rude, literally never seen this before. Next morning at check out we asked for a refund for our dinner and...