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"Friendly and very helpful staff"

"The pool was enjoyable. It was a little cold. The swim up bars close too early. The rooms were very clean, the beds very comfortable. The room temp was crazy cold. We had the thermostat checked 3 times. The temp stayed at 64, with the fan off, it goes to 73 and stays that warm. No happy medium. The margarita's tasted off. Their mix was fresca. The coffee shop was great, but nothing opens til 8:00am, so if your an early riser, you'll have your coffee in your room. There is only a Keurig. Food was very good.The orange juice is the best ever!"

"Shuttle service was very helpful. The location was ideal and the room was comfortable."

"The staff was friendly and helpful. Great location and amenities! Resort was kid friendly and offered a variety of activities for the kids! "

"It was great like always "

"Outstanding! Our second time at Xcaret! First time was at Xcaret Arte and our second time is at Xcaret Mexico second phase."

"Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas."

"Everything fine except they were painting our floor and smell of paint was intense"

"Very clean room and bedding. "