Ratings based on 3,254 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Mar 31, 2020
Comment from Hotel Management
Mar 31, 2020 by Steve, Hotel Management
We're delighted that you enjoyed such a wonderful stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate your sharing this feedback with our hotel team, as well as with fellow travelers, and we hope to host you again soon!
1 out of 5
by A verified traveler

Posted Mar 23, 2020
Roaches and I was bit on my face by an insect not sure what it was
Comment from Hotel Management
Mar 24, 2020 by Steve, Hotel Management
Monique, I apologize that you did not enjoy your stay. We've addressed your concerns during your stay, and we're happy to speak with you further about the issues you've alleged in your review.
5 out of 5
by A verified traveler

Posted Mar 18, 2020
Comment from Hotel Management
Mar 18, 2020 by Steve, Hotel Management
Thank you for the outstanding rating of your stay with us at Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed a great stay, and we look forward to hosting you again the next time you visit Center City Philly!
5 out of 5
by A verified traveler

Posted Mar 17, 2020
Comment from Hotel Management
Mar 18, 2020 by Steve, Hotel Management
We're glad you enjoyed a great stay with us at Sonesta Philadelphia Rittenhouse Square, and we appreciate the great rating of your stay! We invite you to visit us again soon at our Center City hotel!
5 out of 5
by A verified traveler from Gettysburg

Posted Mar 15, 2020
ALL the staff - front desk, concierge, housekeeping, room service, parking - were very friendly and very helpful. Great location. Will stay again.
Comment from Hotel Management
Mar 16, 2020 by Steve, Hotel Management
Katy, we're delighted that you enjoyed such a wonderful stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the thoughtful comments about our friendly, helpful team, and we're glad you enjoyed the hotel's iconic Center City location. We look forward to your next visit!
4 out of 5
by A verified traveler

Posted Mar 14, 2020
Very convenient parking attached to hotel and my room rate included parking.
Comment from Hotel Management
Mar 14, 2020 by Steve, Hotel Management
We're glad you enjoyed your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! Guests who choose to book a rate plan with parking included enjoy both savings and convenience. We look forward to your next stay at our Center City hotel!
5 out of 5
by A verified traveler

Posted Mar 14, 2020
Nice modern rooms, great location. Parking is a little expensive.
Comment from Hotel Management
Mar 14, 2020 by Steve, Hotel Management
Thank you for choosing Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed your well-appointed, stylish guestroom, as well as the hotel's iconic Center City location, steps from so many places to dine, shop, and visit. Regarding parking, the price for valet parking is on par with other downtown hotels. We are happy to provide a list of nearby self-parking facilities upon request if you'd like to save some money on parking costs. We look forward to your next stay with us!
5 out of 5
by A verified traveler

Posted Mar 11, 2020
Comment from Hotel Management
Mar 12, 2020 by Steve, Hotel Management
We appreciate the wonderful rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're happy you enjoyed your visit, and we look forward to your next stay at our Center City hotel!
5 out of 5
by A verified traveler

Posted Mar 6, 2020
My family had a great visit to Philadelphia and the Sonesta made the stay even better!
Comment from Hotel Management
Mar 18, 2020 by Steve, Hotel Management
We really appreciate the feedback about your stay with us at Sonesta Philadelphia Rittenhouse Square! We're delighted to read that our friendly, helpful team enhanced your experience, and on behalf of our entire team, I invite you to stay with us again soon at our Center City hotel!
5 out of 5
by A verified traveler

Posted Mar 5, 2020
Great room, location and service, great restaurant
Comment from Hotel Management
Mar 6, 2020 by Steve, Hotel Management
Kathy, thank you for staying with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed all aspects of your experience as our guest, from so stylish, well-appointed guestroom to the hotel's ideal Center City location, and of course, the delicious food and friendly, helpful service. We look forward to your next stay with us!