Mercure Cayenne Royal Amazonia Hotel

Property class: 4

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You can look forward to a poolside bar, a terrace, and a garden at Mercure Cayenne Royal Amazonia Hotel. Indulge in a body wrap, a massage, and a manicure/pedicure at Spa Royal, the onsite spa. Be sure to enjoy lunch, dinner, and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, Multiple Beds

Room

Classic Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Balcony

A hotel room with a bed, a nightstand, a table, and a chair. There is a window with curtains, and a view of greenery outside.

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Room

Privilege, Room, 1 Double Bed with Sofa bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

A modern hotel room with a living area featuring a sofa, chairs, a coffee table, and a TV.

Suite, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a sofa, a coffee table, a desk, and a chair.

Superior Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the neighborhood

Located in Cayenne, Mercure Cayenne Royal Amazonia Hotel is near the beach. The area's natural beauty can be seen at Grand Matoury Nature Reserve and Montjoly Beach, while Musée des Cultures Guyanaises and Musée Alexandre-Franconie are cultural highlights. Visit our Cayenne travel guide
Map
97300, Cayenne, 45 Rue De L'Ara Bleu, Route De Zéphir

What's nearby

  • A park with a fountain, palm trees, and a statue of an anchor.
    Place des Palmistes
    15 min drive - 4.1 km
  • Cyno Garde
    8 min drive - 2.2 km
  • Montjoly Beach
    8 min drive - 2.2 km
  • Musée des Cultures Guyanaises
    14 min drive - 3.3 km
  • Musée Alexandre-Franconie
    15 min drive - 4.1 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué)
    31 min drive

Restaurants

  • McDonald's
    5 min drive
  • Bar des Palmistes
    6 min drive
  • Restaurant Tarzan
    5 min drive
  • Le Mekong
    4 min drive
  • Iguana Café
    4 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

  • Upscale family-friendly hotel
  • A poolside bar, a terrace, and a garden are just a few of the amenities provided at Mercure Cayenne Royal Amazonia Hotel. Indulge in a body wrap, a massage, and a manicure/pedicure at Spa Royal, the onsite spa. Be sure to enjoy lunch, dinner, and local cuisine at the two on-site restaurants. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), newspapers in the lobby, and a 24-hour front desk
    • Massage treatment rooms, luggage storage, and an elevator
  • Room features
  • All 134 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, free infant beds, and daily housekeeping

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Frequently asked questions

Does Mercure Cayenne Royal Amazonia Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Cayenne Royal Amazonia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Cayenne Royal Amazonia Hotel?

Check-in begins at 6:00 PM.

What time is check-out at Mercure Cayenne Royal Amazonia Hotel?

Check-out is at noon.

Where is Mercure Cayenne Royal Amazonia Hotel located?

This family-friendly Cayenne hotel is located near the beach, within 2 mi (3 km) of Montjoly Beach, Botanical Gardens, and Cyno Garde. Association Chou Ai and Cayenne Hospital are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Cayenne Royal Amazonia Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 80 out of 200 reviews
Rating 8 - Good. 84 out of 200 reviews
Rating 6 - Okay. 24 out of 200 reviews
Rating 4 - Poor. 7 out of 200 reviews
Rating 2 - Terrible. 5 out of 200 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Restaurant was okay, not a lot of options. Massage was great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks nice. Rooms are comfortable and initially looks clean too, but after using the bathroom, noticed hair next to the sink, and I have no hair, so it was not from me… After eating sushi in the restaurant, got serious stomach problems, which I haven’t recovered yet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cayennne best hotel
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Nice room and general facilities, and also a large pool area, but there was no shade / umbrellas and no pool bar.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Never go back
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rien a rajouter séjour agréable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre et petit déjeuner parfait
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Dommage qu’il faille attendre midi pour commander un verre au bar ou à la piscine. Mais dans l’ensemble c’était très bien
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Personalen verkar inte kunna genomföra någonting eller besvara någon fråga utan att ta dit managern… märklig typ av ledning där INGET ansvar verkar delegeras. Hela anläggningen saknar känsla för gästvänlighet och vad kan vara behagligt för gästerna. Känns lite som ett statligt hotel i Ryssland på 80-talet
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon petit déjeuner
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre, personnel au petit déjeuner à l’écoute.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait pour business
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Un personnel accueillant et très bonne localisation
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Chambre très propre Personnel très accueillant
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Hôtel qui vieillit mal… Trop chère pour ce que c’est…
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
- Trop d’appareils défectueux en salle de fitness - Places de parking insuffisantes quand il y a des événements - Et surtout : les chambres ne sont pas assez insonorisés. La musique forte devient gênante.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Plateaux repas sales sur le palier Désagréable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Chambre impeccable Le bémol reste les plateaux repas sales sur le pallier C’est désagréable un tel spectacle lorsque l’on sort ou rentre dans sa chambre pour un hôtel de ce standing
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Chambre impeccable et personnel charmant.
Stayed 5 nights in Dec 2025