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Hôtel des Palmistes

3.0 star property
Guests enjoy fine dining and attentive service at Hôtel des Palmistes while relaxing in the sunshine, where staff members prioritize comfort and care

Choose dates to view prices

Travelers can relax on the sunny terrace at Hôtel des Palmistes or sample tasty breakfast and dinner options at the restaurant on property. The hotel provides practical features including laundry services, round-the-clock reception, storage for luggage, and fast internet access.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Room options

View all photos for Comfort Double Room, 1 Bedroom, City View

Comfort Double Room, 1 Bedroom, City View | Premium bedding, minibar, in-room safe, desk

Comfort Double Room, 1 Bedroom, City View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Private bathroom
Minibar
Espresso maker
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Cayenne is home to Hôtel des Palmistes. Grand Matoury Nature Reserve and Place Des Amandiers reflect the area's natural beauty and area attractions include Association Chou Ai and Guyane Zoo. Visit our Cayenne travel guide
Map
97300, Cayenne, 12 Avenue du Général de Gaulle

What's nearby

  • Musée Alexandre-Franconie
    1 min walk - 0.0 km
  • Place des Palmistes
    1 min walk - 0.0 km
  • Tourism Office
    2 min walk - 0.2 km
  • Fort Ceperou
    3 min walk - 0.3 km
  • Central Market
    5 min walk - 0.5 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué)
    24 min drive

Restaurants

  • Le Mekong
    12 min walk
  • Les Palmistes
    3 min walk
  • McDonald's
    17 min walk
  • Kim Loong
    4 min walk
  • la petite maison
    9 min walk

About this property

Hôtel des Palmistes

Property highlights
A terrace, laundry facilities, and a bar are just a few of the amenities provided at Hôtel des Palmistes. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), babysitting (surcharge), and luggage storage
  • An elevator, smoke-free premises, and a front-desk safe
  • 1 meeting room and a 24-hour front desk
Room features
All guestrooms at Hôtel des Palmistes offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Palmistes Cayenne
Hôtel Palmistes
Palmistes Cayenne
Palmistes
Hôtel des Palmistes Hotel
Hôtel des Palmistes Cayenne
Hôtel des Palmistes Hotel Cayenne

Frequently asked questions

Is Hôtel des Palmistes pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hôtel des Palmistes doesn't offer parking.

What time is check-in at Hôtel des Palmistes?

Check-in begins at 2:00 PM.

What time is check-out at Hôtel des Palmistes?

Check-out is at 11:00 AM.

Where is Hôtel des Palmistes located?

Situated in Cayenne, this hotel is steps from Musée Alexandre-Franconie, Place des Palmistes, and Musée Départemental. Tourism Office and Fort Ceperou are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel des Palmistes Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Location

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

10/10 Excellent

Mendy, Cayenne

Liked: Staff & service, amenities, property conditions & facilities
L’hôtel est bien situé au centre ville. Les chambres sont design et belle. Très bon accueil.
Stayed 1 night in Dec 2020

8/10 Good

ARS, Canyon Lake Texas

Liked: Staff & service, property conditions & facilities
No front desk...someone in bar/restaurant try to help with any questions...LITTLE TO NO ENGLISH
Stayed 4 nights in Feb 2020

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nuits a cayenne

Une séjour de 3 nuits a cayenne. Un superbe établissement. Cadre magnifique. Accueil RAS restauration tres bonne tellement qu il y a de l attente
Stayed 3 nights in Feb 2020

10/10 Excellent

MARYLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix

Hôtel très sympa, personnel bienveillant Bon rapport qualité prix
Stayed 3 nights in Sep 2019

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cadre somptueux

il n'y a rien a dire ,une nuit dans un cadre somptueux.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Très bon et agréable séjour.
Stayed 2 nights in Feb 2019

6/10 Okay

Nicholas

Liked: Cleanliness

Poor night's sleep.

Did not sleep well because of window shutter banging all night. Also AC remote not working so not possible to even turn the AC off. Management unconcerned about these issues the next morning and certainly not apologetic. Three flights of status to climv to room.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Três bien localisė, Avec une chambre très confortable. Petit déjeuner correct.
Stayed 1 night in Jan 2019

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Decent place.

The restaurant is clearly the main business there. The room was not cleaned the second day and the wifi constantly goes off. The location is excellent and the rooms are beautiful.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beware of room switch

Even though I had booked a city view room several months in advance, I was given the "dungeon room" on the ground floor in the back of the restaurant courtyard, which was dark, viewless and very noisy until about 2 in the morning. Not only that, but the price charged for the room was left unchanged! It's like booking first class on a plane and being forced to sit in the back of the economy section next to the toilets, with no refund given. When I asked to change rooms the second day I had to wait until 7 p.m. even though it was ready at noon. The ordinary room was nice, with no complaints. Also be aware that the English level of most of the staff (who are all basically mainly waiters at the restaurant) is not so high.
Stayed 2 nights in Feb 2018

6/10 Okay

oorti, amsterdam

Vakantie

Verblijf begon eerst slecht .receptioniste kom geen boeking van Expedia vinden moest heel lang wachten.uiteindelijk wel geregeld maar moest veel naar Nederland bellen .voor de rest viel hotel mee .slaapkamer was ruim .goed ontbijt
Stayed 7 nights in Oct 2017

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy Colonial Hotel in the center of the city!

Historical hotel well preserved and maintained in the center spot of the city. Great hotel veranda with restaurant to be seen at with a cool drink. Overlooking spacious park with mature palm trees.
Stayed 2 nights in Oct 2017

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service Room are nice, large and clean Good location Restaurant : sophisticated but taste just ok
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice hotel in town with good restaurant. It was listed as multilingual staff but we had alot of trouble finding someone who who spoke enough English to get to Devil's Island and pay our bill (we couldnt find Spanish or German speakers either). We had emailed requesting an airport shuttle to meet our 3 am flight...was told someone would meet us & it would be 30 euro. No one was there & we were lucky to find a taxi at almost double and the driver back was 50 euros. Alex was willing to put the shuttle to Devil's Island and airport on a credit card. Good pizza & hamburger ( only things we understood om the menu)...Wish there had been English on the menu.
Stayed 3 nights in Aug 2017

8/10 Good

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel idéalement situé en centre ville Chambre spacieuse et agréable Personnel très agréable

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort

Charme colonial

Hôtel agréable sur la place des palmistes dans une dans une charmante maison coloniale La chambre est grande et moderne. Une terrasse agréable sur la place pour le petit déjeuner, une cour sur l'arrière pour le dîner. Un bon choix au centre de Cayenne.

8/10 Good

Antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Patricia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities