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SureStay Hotel by Best Western Castlegar

2.5 star property
Hotel with free breakfast, near Kootenay Gallery

Choose dates to view prices

Located near Selkirk College, SureStay Hotel by Best Western Castlegar offers a complimentary continental breakfast. Enjoy Thai cuisine at the on-site Grand Buddha Bistro. The lobby features a cozy fireplace and small library. In-room WiFi keeps everyone connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
The current price is ￥11,536
￥13,266 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Select Comfort bed
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Select Comfort bed
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Select Comfort bed
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Select Comfort bed
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Select Comfort bed
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Select Comfort bed
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Sleep Number by Select Comfort mattress
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
V1N2Y2, BC, Castlegar, 1810 8th Avenue

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪grateful table - ‬4 min drive
  • ‪Thirsty Duck - ‬6 min drive
  • ‪Wendy's - ‬4 min walk

About this property

SureStay Hotel by Best Western Castlegar

Hotel near Kootenay Gallery
Located close to Selkirk College and Doukhobor Discovery Centre, SureStay Hotel by Best Western Castlegar provides free continental breakfast, a library, and laundry facilities. The on-site Thai cuisine bistro, The Grand Buddha Bistro, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks include:
  • Free self parking
  • A vending machine, free newspapers, and concierge services
  • A TV in the lobby, coffee/tea in the lobby, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 30-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Nov 21 - Nov 22
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,497 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

Is SureStay Hotel by Best Western Castlegar pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 100 per stay and a fee of CAD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on Nov 21, 2025 start from ￥11,536, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Castlegar?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castlegar?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castlegar?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Castlegar located?

Located in the heart of Castlegar, this hotel is 1.2 mi (1.9 km) from Kootenay Gallery and within 3 mi (5 km) of Doukhobor Discovery Centre and CPR Station Museum. Selkirk College and Castlegar Golf Club are also within 6 mi (10 km).

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SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 305 out of 930 reviews
Rating 8 - Good. 402 out of 930 reviews
Rating 6 - Okay. 146 out of 930 reviews
Rating 4 - Poor. 50 out of 930 reviews
Rating 2 - Terrible. 27 out of 930 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, complementary breakfast, clean room, comfortable bed, friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

stuart

The Surestay is our “ go to hotel” in Castlegar. The staff are wonderful, the rooms are clean and very comfortable and the breakfast has a nice array of tasty options, including hot items like scrambled eggs etc.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Updated rooms , great staff fantastic coffee shop across the street….would stay here again !
Stayed 1 night in Sep 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic motel, along the highway. It was clean and well maintained but a bit noisy. The Asian restaurant next door was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Hazel Lai Sim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, and staff were friendly and helpful. Check in and out were super easy. Pretty good deal with hot breakfast included.
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Amenities
Very pleasant staff, nice quiet spacious room and good choices at breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in. Clean room. Pet friendly. Perfect lay over before going on to the next destination. Simple continental breakfast included, happy to just have a fresh cup of coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good for a one night stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly! The location is walking distance to restaurants, grocery stores etc. The continental breakfast was fresh and hot. The room was very clean. The only negative was the carpet. I stayed there before and the bottom floor rooms didn’t have carpets so much nicer. The top floor needs some upgrades otherwise it’s a great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cyril

Liked: Amenities
Cxx
Stayed 1 night in Sep 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in great location, quick check in and friendly staff. Overall it was a good experience. My bed was a little uncomfortable & noisy bedding - crunchy - but clean. Bathroom light was very dim, but no huge complaints. Pleasant stay. Nice & quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms
Stayed 2 nights in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, room comfort
Wish the parking lot was paved
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My circumstances changed and the staff was able to accomodate me and changed my room cause my pet had to come with me. Always smiled at front desk.
Stayed 2 nights in Aug 2025

10/10 Excellent

kerry

Liked: Cleanliness, amenities, property conditions & facilities
The stay was good. My only comment is that the water flow in the shower could be better.
Stayed 2 nights in Jun 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel - enjoyed our stay
Stayed 2 nights in Oct 2024

2/10 Terrible

colleen

Disliked: Staff & service
No pet rooms available stayed drove and stayed somewhere else
Stayed 1 night in Aug 2025

8/10 Good

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work !
Stayed 8 nights in Jun 2025

8/10 Good

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay when I'm going through town
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Amenities
Beautiful rooms that are extremely clean and newly renovated. The price is extremely inexpensive for the value that you get. Highly recommend it. Will come back for sure.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
I don't like being held ransom by high fee's and damage holds.
Stayed 1 night in Sep 2025

10/10 Excellent

KE TAM

Liked: Property conditions & facilities
In general,I like this hotel !
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, friendly staff.
Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they were renovating they were super accommodating well done !
Stayed 2 nights in Jan 2025