Castle Ruin Lichtenburg

The hotel amazing very beautiful, I had an issue with our room when we first check in and the staff didn’t hesitate in moving us to another room. They took care of everything. The beds incredibly comfortable. They have a pillow menu and provided me with extra pillows for comfort. Breakfast buffet very high end spread of delicious foods, lots of choices. Even the grumpy chef they had preparing your eggs was entertaining. But thankfully they had so many other options and we didn’t have to worry about the grumpy chef making our eggs. The staff ever helpful and polite. I just had an unwelcome experience. Every country I went would be happy to refill our water flasks, so I was disappointed in the hotel’s bar when they charged me 2 euros to refill my water. That’s the only complaint I would have. Other than that we had a great stay. I would come back again. Great location walking distance from Stephenplatz, bus stops, and other wonderful and beautiful tourist areas.

We booked two superior apartments, told to be modern and have a great view. They were also said to be on the first floor, according to their own website. When we arrived, we were assigned two completely different apartments. One on the ground floor, with a view of bushes and people passing by just outside the windows. And with really dirty carpets.. and the other one was on the third and topmost floor, hot as hell when we arrived, and with a good view if you opened the roof window and leaned out just in the right angle. Both were dirty and absolutely nothing like the pictures and descriptions online. We were really, really disappointed as we had looked forward to this stay. We also told the man in the reception that one of the curtains were missing in the downstairs apartment. He said he would come check it out, as people could walk by and look straight at the beds if they wanted to. But he never showed. So we had to cover it with a bedsheet. The only positives were good beds and an ok breakfast.