Hotel Portofino

Property class: 3

Choose dates to view prices

At Hotel Portofino, you can look forward to a marina, a nightclub, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Canal View

Room

Family Room, Canal View

  • Canal view
  • 38 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Twin Room

Room

Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Canal View

Room

Double Room, Canal View

  • Canal view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Room

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room, Sea View

Room

Quadruple Room, Sea View

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room (2+2)

Room

Quadruple Room (2+2)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located in Empuriabrava, Hotel Portofino is on the waterfront. Santa Maria de Castello D'Empuries and Citadel of Roses are local landmarks, and some of the area's activities can be experienced at Minigolf Carmanso and Pitch and Putt Castello Empuribrava. Windoor Real Fly and Butterfly Park Empuriabrava are also worth visiting. Visit our Empuriabrava travel guide
Map
17487, Castello d'Empuries, Avda. Juan Carlos 1, Sector Portofino 1, C/Portofino 1

What's nearby

  • A rocky coastline with large boulders and a view of the ocean and distant hills.
    Cap de Creus
    1 min walk - 0.0 km
  • Minigolf Carmanso
    2 min walk - 0.2 km
  • Platja d'Empuriabrava
    12 min walk - 1.1 km
  • Platja de la Rubina
    17 min walk - 1.5 km
  • Petita Beach
    17 min walk - 1.5 km

Getting around

  • Vilajuiga Station
    16 min drive
  • Girona (GRO-Costa Brava)
    50 min drive

Restaurants

  • Restaurante Capitan
    8 min walk
  • La Tagliatella Empuriabrava
    5 min walk
  • Pura Brasa Empuriabrava
    10 min walk
  • Tony's Tapas Bar
    11 min walk
  • Captain's Cabin
    9 min walk

About this property

Hotel Portofino

  • Hotel near Roses Beach
  • At Hotel Portofino, you can look forward to a marina, a nightclub, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a bar.
  • You'll also find perks like:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
    • Smoke-free premises, concierge services, and a vending machine
    • An elevator, multilingual staff, and luggage storage
  • Room features
  • All guestrooms at Hotel Portofino boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with bidets and tubs or showers
    • Flat-screen TVs with satellite channels
    • Balconies or patios, refrigerators, and heating

Similar properties

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  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 535 reviews
The price is ￥10,210
￥11,579 total
includes taxes & fees
Nov 5 - Nov 6
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Frequently asked questions

Does Hotel Portofino have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Portofino pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 15.00 per night. Limited spots are available.

What time is check-in at Hotel Portofino?

Check-in start time: 1 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Hotel Portofino?

Check-out is at noon.

Where is Hotel Portofino located?

Situated on the waterfront, this hotel is steps from Cap de Creus and Minigolf Carmanso. Platja d'Empuriabrava and Platja de la Rubina are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Portofino Reviews

7.6

Good

7.6

Cleanliness

8.6

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 44 out of 136 reviews
Rating 8 - Good. 51 out of 136 reviews
Rating 6 - Okay. 16 out of 136 reviews
Rating 4 - Poor. 11 out of 136 reviews
Rating 2 - Terrible. 14 out of 136 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Great location for the beach. Room was pretty run down but had a view of the canal. Pool was great. AC only came on at certain times.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon compromis
Stayed 9 nights in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Stayed in room 506 overall seemed nice to begin with. There was a mistery stain on one of the sheets but the reception which is located over the road was shut so couldnt alert staff till the morning. The rooms were 'cleaned' daily and all seemed fine untill we checked out and realsied we had bed bugs, we'd noticed bites but thought they were mosquitoes but upon opening luggage on return home our bags were filled with them.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is dated and requires a lot of maintenance. The fridge was not working, one of the light fittings was hanging off the wall and not all of the lights were working. Just before going to sleep there was a drip from the roof. I advised reception and they sent someone up. Unfortunately it could not be repaired and a bucket had to be placed under the drip. The hotel was full so they advised we could not be moved. This drip went on through the night. Very uncomfortable stay
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
There were many things broken or not in good condition. There was a leak in the ceiling of the bathroom, the vanity would not drain well, a light in the bathroom and another one in the room need to be replaced, a pillowcase was stained, the curtain was broken, the hair dryer was installed incorrectly so we could not use it, there was mold in the shower corners, the shower head was taped to the rod so it could not be raised or lowered. Light bulbs in a couple of corridors were blinking. There is an obvious disregard to maintain/repair the property. I have pictures of all this in case management wants to look at them.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Hôtel fermer à notre arrivée le soir à 18 heures problème dans cette hôtel nous avons été obligés de trouver un autre hôtel pas sérieux
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Bon sejour

Hotel propre chambre propre petit déjeuner correct la piscine est excellente avec balneo des jets de partout tres bien pour la rééducation mais juste un petit bemol pour l'acceuil les receptionniste sont froid il reponde juste a vos question c'est tres froid
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hemos estado muy agusto,la habitación era con vistas al canal y era muy bonita, el hotel pequeñito y tranquilo,y la piscina con chorros por todas partes. La habitación era grande con cama de 1:50 y la bañera era bastante grande también la verdad que me ha gustado mucho repetiré.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Ruido toda la noche, no se ha podido dormir, otros usuarios protestando del ruido en los pasillos. Personal amable y buen desayuno, nos lo han ofrecido por las molestias. Sitio bonito, buena piscina, comodo, cercano a restaurantes, una pena de gente maleducada en el mismo pasillo.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, bien placé. Manque de place gratuite
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness

Dommage sinon belle hôtel bon rapport qualité prix

Bonne laceuil malgré notre arrive tardive Piscine froide pas du tout chauffe malgré un soleil radieux Je pense que c'est dû aux feuille tombe des arbres de la rue à coter et qui une fois dans l eau elles bouchent les filtres de la piscine Feuille visible dans les filtres lorsque vous êtes dans la piscine Le pire nous avions la chambre 506 Ma femme et moi avons été pris de mangaisons les deux matins lors de notre revil Soit punaise de lit je n'espère pas soit la lessive utilisé mais bon séjour désagréable vis à vis de la piscine froide et de ces démangeaisons qui partais âpre sune bonne douche au reveil
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos y las toallas estaban humedas y con manchas, la nevera apagada, pero lo peor de todo, fue que el aire acondicionado estaba roto, nos quejamos a las 14:00 (nada más hacer el check in), nos dijeron que lo iban a revisar, pero después de quejarnos varias veces en la recepción del hotel, nos informó el responsable de mantenimiento a las 21:00 que estaban intentando repararlo, y a las 23:00 nos dijeron que no lo habían podido reparar, la solución fue darnos un ventilador malo. La dirección del hotel no se puso en contacto con nosotros en ningún momento, nos sentimos ignorados por la recepcionista que nos atendió al llegar y estafados ya que nos daban largas y estaba claro que no iban a solucionar nada. Queremos dar las Gracias a Expedia, que nos pudieron reubicar, aunque eran cerca de las 24:00, nos lo solucionaron rápidamente. En resumen, no volveríamos al Hotel Portofino aunque nos regalasen la estancia.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Mysig stad, promenadavstånd från hotellet

Hotellet låg bra till med promenadavstånd till allt och Empuriabrava är fint med alla kanaler. Men själva hotellet luktade inte bra av fukt dessvärre. Men ändå prisvärt.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil pas du tout sympathique Voisins très bruyants toutes les nuits Piscine de l’autre côté de la route
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Necesita una remodelacion
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfait

A l'arrivée nous avons eu un problème avec notre lit. Un pied s'est détaché. Nous l'avons signalé et immédiatement l'hôtel nous a affecté une autre chambre. Donc nous étions très satisfait. Pour le teste tout s'est bien passé même si l'activité "pub" en soirée se déroule jusque vers minuit...Nous étions au 3ème étage, cela ne nous a pas dérangé.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Bien
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Bien placé confortable personnel agréable
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ne le conseil pas

Accueil décevant. Bruyant la nuit.petit déjeuner demandé, attente 30mn sans aucun service.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA PROPRETE
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel Super agréables avec personnels souriant bien situé pas loin du centre petit plus le bars agréable atypique
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
La gente del hotel super atentos la piscina genial pero a las habitaciones le faltan unos arreglos
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Staff & service
dommage que nous soyons venus pendant le rassemblement des bandidos beaucoup trop de bruit avec leurs pots d'échappement
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

moyen

CHAMBRE CONFORTABLE EXCELLENT ACCUEIL. PETIT DEJEUNER PLUS QUE MOYEN. LAVABO DE LA CHAMBRE BOUCHE, volet cassé laissant passer la lumière du jour.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hôtel. Facilités pour se garer. Belle chambre spacieuse. Personnel à l'accueil très agréable. Très bien situé.
Stayed 1 night in Jul 2022