「Chambre parfaite avec vue incroyable sur le lac. Personnel agréable, gentil, très attentionné et parlant plusieurs langues. Espaces à vivre intérieurs et extérieurs superbes, très chaleureux et décorés avec beaucoup de goût. Piscine magnifique avec nage à contre-courant efficace.
Bravo à toute l’équipe et aux managers !」
「The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi.
Still, the staff (Celeste) stayed up late...
「ミラノマルペンサ―空港から乗換なしで、電車で約40分の距離にあるバザーレ駅から、バス、タクシーで10分程の所にあります。目の前にスーパーマーケットがあります。敷地内の針葉樹では、鳥がさえずります。
お部屋は、清潔で、快適に過ごせました。
トイレットペーパーやバスマットに、さりげない
デコレーションがされており、心がなごみます。
スタッフの方々の対応、気配りも大変良かったです。朝食のビュッフェは、大変美味しくいただけました。
私の胃が小さいのが残念なくらい、種類も豊富でした。
Every things were good! delicious meal .
Clean room &linen. .
The service by hotel stuff was excellent!
It was able to spend a very comfortable time.
Wonderful decoration of toilet paper & bathmat.
Birds are singing in the trees.
Thank you so much for...
「Überdurchschnittlich gut für ein 3 Sterne Hotel! Sehr nettes Personal, schöne Zimmer und sehr sauber. Das Frühstücksbuffet war auch wunderbar. Toller Blick auf den Lago Maggiore, 」
「Hier hat eigentlich alles gepasst, schöne saubere Zimmer, traumhafter Blick auf die Seen, sehr gutes Frühstück und Abendessen und dann auch noch freundliches Personal. Auf ein Wort: perfekt」
「Staff was helpful and professional and very courteous! Specially Daniella, she was so helpful with my delayed baggage issue. Gorgeous hotel with access to Lake Maggiore. Thank you everyone!」
「Un endroit idéal et calme, un cadre prestigieux, un accueil sympathique et personnalisé effectué par les descendants de la famille noble propriétaire, un petit déjeuner exceptionnel parmi les plus élaborés qu'il nous ait été donné de connaître en 5 étoiles.」
"The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi.
Still, the staff (Celeste) stayed up late trying to reach me via WhatsApp and phone calls to confirm my arrival time. I truly felt he went above and beyond, especially considering this was a non-refundable booking (and he probably also needed to arrange the 4 a.m. airport drop-off). In the end, I did take a cab to the hotel, managed a couple of hours of rest, and I’m glad I did. Not to mention, they even left a breakfast-to-go in my room.
Although my stay was short, I would definitely recommend this lovely place to anyone looking for quiet accommodation and excellent customer service."
