Find hotels near Carter G. Woodson Library, Chicago from ￥15,842

" family stayed at the Hilton Chicago/Oak Lawn for four nights, and overall the experience was disappointing. The bathroom door made loud noises every time it opened, and housekeeping failed to clean our room even after I personally requested full service and towels at the front desk before leaving for the day. When we returned after midnight, the trash was still there, the beds were not made, and there were no clean towels. I called the front desk several times with no answer and had to go downstairs myself, only to find the clerk having a personal conversation and watching TV. While she apologized, it felt very unprofessional. I was also charged for an $8 bottle of water that we never touched. My husband even said you can buy a 12-pack of water at Walmart for that price. As a Hilton Honors member since 2017 with a Hilton American Express card, I was frustrated by the confusion regarding the “free” water bottles. To make matters worse, guests were partying loudly until 3:00 AM the night before our early flight, making it impossible to sleep. I expected much better service and professionalism from a Hilton property."

"The management is mean rude n do things on purpose to make people stay worst"

"Clean rooms"

"the tub was nasty and filthy a ring a black ring around the tub and towel. the room wasn't touched at all. the bathroom didn't had property lighting in it at all. the rug was filthy and nasty. the air conditioner was molded inside dusty and dirty. black mold around the room and big cockroach bugs in the room. I want a full refund of my stay I would never visit a filthy motel this filthy motel ever again."

"Absolutely horrified with the experience I had with this host. First and foremost I want to start this off by saying, I had a good time, and the place is very spacious and is almost mostly like how it seems on the listing. However, there were many faults to this house as I mentioned to the host. The upstairs closet door was not properly placed or put on, and when I went to try to open it to place my belongings, it quite literally collapsed on top of me. Brought it up to the host and they tried to make it seem like it was an accident and that I broke it. Insane. I booked it for 9 guests, and all 9 of my guests had issues with ants / and spiders and one of my guests saw a white stain on her sheets as she was headed to bed. So the cleanliness, not all there. One of my guests put a hole in the wall with their carrier as we were leaving and we took full accountability for that and the host instead of communicating just had an email sent over to us with a bill for the repairs needed for the wall and other things that were not our fault. So dissapointed that they took advantage of that unfortunate situation to try and blame us for other things. When I brought it up they used incredibly unprofessional wording such as “stop the press” “move around” told me to come over and fix it. Absolutely insane. Oh also! Let’s not forget them boasting saying they gave us a great place for my “little money” HA! If you want a ghetto fabulous host this is definitely the place for you! "

"Cozy home, perfect for our stay. Highly recommend."

"This place was perfect! Very spacey and cozy at the same time. The host provides more than I am used to and if I need it, it was there. Very up to date and clean. Will definitely be back."

"Lots of space for everyone. Very nice location as well. "

"Appreciate the hospitality and the space !"