カーメルの高級ホテル

「Resevered an apartment with them for a school event received confirmation and the day of check in they could not find a reservation at all despite me having already been charged...their solution was to book a different available unit as they had several available, however, when the booking site contacted them they were told nothing was available...this resulted in a lot of food waste as i had brought things with me to put in the fridge. I was forced into a hotel with no fridge instead so on top...

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「Nice apartment located near downtown. We enjoyed our stay. The property is very secure.」

「Everything was well appointed, not too much wrong (other than the random piece of shredded cheese) with the room itself. Problem was (Room 2077) a rhythmic buzzing from somewhere else on the property that would turn on for 5 seconds, then off for 10...non stop, the entirety of the night. A garage door, which i assume was for a neighboring property, also sounded like it was in the room with us. So loud starting at 530 am on as people arrived for work. Property was good, just the room that i...

「Upon check-in at 3pm I was told a room was not ready. I sat close by the front desk and waited and witnessed 2 other groups of people get thru rooms and keys. I then returned to the front desk questioning why I was told to wait and was then given a room. Frustrating and not acceptable. I also paid for parking and my room key was not coded for the garage. The girl that helped me at the front desk just seemed to have an attitude with me from the very beginning of our interaction. She must of...

「Staff was amazing and hotel is beautiful.」