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"When I first arrived at the resort, it was a little underwhelming. Although the scenery was beautiful, it wasn’t much. I was greeted with a frozen cocktail and the staff was really welcoming. My room was not ready upon arrival and I had to wait about an hour to get a room. I was “upgraded” but once I arrived in the room, I realized the air conditioner did not work. I made a maintenance request in the app and someone came immediately to look at it. He said that he will be back because he needed more tools and he never came back for the rest of the day. The following day, I went back and told them that my air conditioner did not work and I need it replaced. They said that they will send someone. I went on two separate occasions and they never did. Third day comes around and I have an excursion so I’m gone all day, I asked my friend to go and let them know that no one still came. By the time it was time to check out the air conditioner did not work the entire duration of the trip and I was very uncomfortable. On a brighter note the food was good, but I definitely do not recommend staying here. If you do not have kids everything was pretty much catered to family fun which is understandable but would not book here again."

"The food was meh, but that was the only fault, from the aroma to the views everything was top tier exquisite. I would visit again, so much shopping and eats at your finger tips!"

"Good "

"I love Baha Mar and we’ve had a wonderful experience. The property is massive and I just wish the maps were easier to read so you can really get the max out of your stay and not miss anything. "

"Excelente"

"Wonderful place to stay - very clean and convenient "

"Food was excellent. Nice beach. Friendly staff. Very clean and well cared for."

"The shuttles were easy to find. Within 4 days we switched rooms theee times. The first room had roaches that was all over the bathroom. Second room had bed bugs that ate us up. When we approached the management team they could. Or do anything but with our room. Victor was horrible and unapproachable. Anyelo tried to help, but don’t believe us until I showed him pictures of the beds. He told us it was mold, then sand spiders, I asked if he wanted to see my legs with bites. He stated, No after I showed him the beds. The fact that this was supposed to be a relaxing time and a birthday celebration. Our whole time spent was not what we expected. Who wants to spend two days moving rooms and not enjoying your stay. "

"We recently stayed at The Reef at Atlantis while I was travelling for work, and it worked well for both business and family. From a family perspective, it was a great choice. The kids absolutely loved the water park, and the aquarium is genuinely spectacular — there was always something to explore. They also really enjoyed the kids’ club, which gave them some independence and variety during the stay. My husband made the most of the casino, so there was truly something for everyone. The room itself was a highlight. Having a full kitchen gave us much-needed flexibility, especially when travelling with children, and made the stay far more comfortable and convenient. From a work standpoint, the location was very practical. It was easy to get to and from meetings, which made balancing work and family time much smoother. The main area for improvement would be the food. The options felt somewhat limited, and the overall quality could be better given the standard of the resort. Overall, it’s a very good option if you’re looking to combine work and family travel, with plenty to keep everyone entertained, but with some room to improve on dining."