They took our money for a 2 night stay only to find out that the place had been liquidated.
We not getting through to anyone when wanting to request a refund
Nuraan
2021 年 8 月に 2 泊滞在
2/10 (非常に不満)
Chad
2021 年 8 月 9 日
気になった点 : 清潔度、客室の快適度
Do not go here
It wasnt a stay at all. Got to the location and the gentlemen who greeted me were rude, unprofessional and not helpful at all. Communication from the owners were horrible. All I recieved was an automated text with little to no important or useful information. We strongly recommended no one else to book this property as I believe it is a scam.
Chad
2021 年 8 月に 1 泊滞在
2/10 (非常に不満)
Monique
グループ旅行
2021 年 8 月 2 日
気になった点 : 清潔度、客室の快適度
Terrible !
It’s was my boyfriends birthday weekend and we ended up stranded no place to go and no contact made whatsoever my money came off my account but I slept in a car cause no one pitched and couldn’t get hold of anyone !
Monique
2021 年 7 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 7 月 16 日
良かった点 : 設備とサービス、施設のコンディションと設備
I wss moved to AXIS Lixiry Property because apartment i booked no longer part of company portfolio. Issue was this was never communicated to me till after scheduled checkin. Property was on par with what i booked, but not as convenient to where i wanted to be. Only other issue was that room hadn't had all food removed. In fact some was so old it was moldy. In fairness, the food was in a cabinet, but still shouldn't happen. Also no remote for Heat/AC init. First night i froze with no way to turn heat on. They brought next day to me.
Employees were great.
宿泊されたお客様
2021 年 7 月に 12 泊滞在
8/10 (良い)
Carlo
グループ旅行
2021 年 6 月 9 日
良かった点 : 清潔度、客室の快適度
Carlo
2021 年 6 月に 2 泊滞在
8/10 (良い)
Lyle
家族旅行
2021 年 6 月 8 日
良かった点 : 清潔度、客室の快適度
Lyle
2021 年 5 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2020 年 12 月 30 日
気になった点 : 清潔度
Way below expectations
Room not very clean, bathroom tiles were dirty, big black marks on carpet. Generally grimy
宿泊されたお客様
2020 年 12 月に 4 泊滞在
10/10 (非常に良い)
Nicholas
家族旅行
2020 年 12 月 30 日
良かった点 : 清潔度、客室の快適度
Great location and space
Wonderful location that was perfect for our needs. Only problem was that contact details on reservations were incorrect and so we had to go through Hotels.Com in order to find owner. This took some time. Otherwise, the location was ideal and the apartment was wonderful.
Nicholas
2020 年 12 月に 3 泊滞在
10/10 (非常に良い)
Zoleka
2020 年 10 月 27 日
良かった点 : 清潔度、客室の快適度
Luxurious stay at waters edge
My stay at waters edge was lovely , water edge is central located so its easy to get to all the places in cape town , its also right next to canal walk which makes it even more convenient for getting food and basic needs. The views are amazing and i managed to do a circular running route. The apartment was beautiful decorated and clean , the wifi and Tv were in good working order. I would definitely book again 🌻