The biggest issue was that the neighbors were partying up to 5am in the morning and there was no security to ensure that this was controlled.
Daksha
2024 年 4 月に 3 泊滞在
6/10 (普通)
Avishan
家族旅行
2024 年 2 月 3 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
Zimmer war so unglaublich dreckig und stinking, dass ich erste Nacht nicht schlafen konnte. Auf meine Beschwerde wollten sie mir anderes Zimmer gegen Aufpreis geben. Und plötzlich nach längerem Beschwerdebrief konnte ich Zimmer wechseln. Der Pool ist sauber und schön. Es ist keine Unterkunft wo man verweilen kann. Ich have mich nicht wohl gefühlt.
Avishan
2024 年 1 月に 6 泊滞在
2/10 (非常に不満)
Annemarie
出張, 小さなお子様連れの家族旅行
2023 年 10 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was nerve wrecking as all comms were on whatsapp with no one in the building knowing what to do or what codes to use. The pool was not available to use. The street noise was so bad constantly to such a degree that we were unable to sleep at night. Water running from the ceiling light in the kitchen was not attend to even after we talk with a man on he emergency phone number. This was at 21:00 at night. We checked out immediately due to an electric fire hazard in the kitchen. The security man let us out of the building after we put the key into a mailbox room at 22:30. We had to find emergency accommodation at 21:30 at night in an unsafe city. Cape Town South Africa.