Canyon Trail

I booked our room through Expedia and specifically chose the accessible room with a roll in shower but upon check-in, was offered a shower chair instead. My wife is pregnant so that was supposed to be a non-negotiable but they didn’t actually have that type available, apparently. Also, they are doing major renovations and blocked off a big part of the lobby. The route to the elevator is super weird and dark. The big iconic waterfall part of the pool was closed off too. The pools were really nice and maintained well but they closed the slide early. I think hotels should be required to disclose that they have ongoing renovations underway while booking. It was a nice location and overall nice stay but I wouldn’t stay there again. Thank goodness our room was nice and clean and right by the elevator.