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La casa de los Alcatraces

2.0 star property

Choose dates to view prices

Close to Plaza Las Americas, La casa de los Alcatraces provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 2 Double Beds, Non Smoking

  • 200 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

  • 200 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

  • 180 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Mobility Accessible, Non Smoking

  • 190 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 180 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

  • 190 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • 200 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 205 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to La casa de los Alcatraces . Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Cultural House and Extreme Adventure are also worth visiting. Visit our Cancun travel guide
View more Hostels in Cancun
Map
77500, QROO, Cancún, 49 Alcatraces

What's nearby

  • Cancun_BenitoJuarezMunicipalBuilding_6277943_016
    Benito Juarez Municipal Building
    3 min walk - 0.3 km
  • Las Palapas Park
    2 min walk - 0.2 km
  • Plaza 28
    9 min walk - 0.8 km
  • Mercado 23
    11 min walk - 1.0 km
  • Plaza Las Americas
    19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN)
    25 min drive

Restaurants

  • 11:11 Club
    3 min walk
  • Hunter Bar
    1 min walk
  • Cheester
    2 min walk
  • El Mercado De Las Delicias
    6 min walk
  • Las Quekas
    3 min walk

About this property

La casa de los Alcatraces

Hostel near Plaza Las Americas
La casa de los Alcatraces provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A TV in the lobby, a computer station, and a front-desk safe
  • Tour/ticket assistance, multilingual staff, and concierge services
  • A 24-hour front desk, smoke-free premises, and a water dispenser
Room features
All guestrooms at La casa de los Alcatraces have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate sitting areas.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Separate sitting areas, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 6 2026 to March 6 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 60 per pet, per night, plus a one-time cleaning fee of MXN 100 and a deposit of MXN 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 100 per stay
  • Pet fee: MXN 60 per pet, per night plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02455116

Frequently asked questions

Is La casa de los Alcatraces pet-friendly?

Yes, La casa de los Alcatraces allows cats and dogs (limit 1 total). There's a deposit of MXN 100 per stay and a fee of MXN 60 per pet, per night. A cleaning fee of MXN 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

La casa de los Alcatraces doesn't offer parking.

What time is check-in at La casa de los Alcatraces ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La casa de los Alcatraces ?

Check-out is at 11:00 AM.

Where is La casa de los Alcatraces located?

Located in Downtown Cancun, this hostel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Ceviche Square and PlayCity Casino are also within 10 minutes.

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Reviews

La casa de los Alcatraces Reviews

10

Exceptional

10

Cleanliness

8.0

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Christofer

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. Thanks to Ulises, everything was much easier, his recommendations were a huge help. I really enjoyed my stay and will definitely stay at La Casa de los Alcatraces again on my next trip.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MIGUEL DE JESUS

Liked: Cleanliness, property conditions & facilities
La cama y las almohadas muy cómodas y muy amable el anfitrión
Stayed 1 night in Jan 2026