「Staff were friendly at all places from reception to restaurant staff at breakfast to cleaning ladies - all excellent
the tech staff were so attentive- i had small issue with connection in my room - they were at room in 5 mins and fixed it
Room (Suite) was spacious - lots of room
Breakfast was great- staff were so friendly there too
」
「Arrived to find hotel had technical issues and we were re-routed to their sister hotel .. on the face of it not a big problem however we were travelling on a tight schedule and missed our concert that we had booked for that evening , the hotel looked after us well and a refund gratefully received, very honourable..... 」