We were there 5 nights. Friday to the following Wednesday. More than half the time there we had no hot water or heating. Repair man came twice but the fix did not solve the problem for long.. Communication with the office on Sunday was ignored and eventually they sent an email. When the repairman came on the last day of our stay we were inconvenienced for 4+ hours and for 2+ he had to turn the water off.
The living room furniture very tired looking and one couch stained. The mattress on the one queen bed poor.
The front door had a major sticking problem. To open from the outside, you had to kick it. From the inside your had to do a lot of pulling with the result it caused a malfunction of the lock.. We were locked in because of resulting problems. One of the guests managed to get the lock open. The repair guy who was there on Sunday cut the door jamb to give the door more clearance.
There are no written instructions regarding proper use of dishwasher, clothes washer and heating system, etc. We were fortunate the weather was mild because we did not have heating when the boiler did not work. We have rented many vacation houses around the world and a nice extra is information about local eating places, places of interest and kids parks, etc.
The overall maintenance of the house is poor. The fact the counter under the boiler was always wet due to the boiler leaking problem should have been dealt with. The sticking front door not fixed. Toilet roll holder broken. Coffee table wonky.
When one goes on holiday, you hope to be free of house maintenance problems. These boiler problems caused ongoing anxiety. Couldn’t take showers.
On the positive side, the kitchen was well equipped, there was ample room for 6 people without using the basement. The wifi worked well. The location is Cambridge is the most positive aspect of the house and the off street parking.
