Firstly i had requsted a low down apartment due to my wifes ill health i was given top floor and the last apartment in the building, you have to walk two lenghts of the appartment blocks for nearest lift or continually walk up four flights of stairs the appartment was run down and no doors on the bedroom wardrobes, the cleaners ( if your lucky to see one ) 9 days i was here and saw the cleaner twice and had the towels changed 3 times, the appartment wasnt cleaned the whole time we were there i actually had to borrow next doors brush set to clean the apartment, food i dont know if im just being fussy but i usually eat it hot , unless your there bang on start of meals your food will be cold and not very good choices, breakfast same everyday as is lunch, then you have the staff and entertaintment i found all the staff great to get on with apart from the bar manager he is in the wrong job he is just plain nasty to adults and kids
This was the first time me and my wife had gone all inclusive and i was hugely disappointed we had done this to suprise my grandkids as they were there at the same time and it soured our trip, definitely wont return here
Stephen
2023 年 10 月に 9 泊滞在
8/10 (良い)
John
小さなお子様連れの家族旅行
2023 年 9 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel, staff were brilliant. Easy walk to the beach.
Complete pain in the backside that the pool is only open 10-6 but closes for large spells of the day for the pirates to do their show. I know it's for entertainment but it's a nuicence when you are just trying to chill out and have a swim with your family
John
2023 年 9 月に 3 泊滞在
4/10 (不満)
Anthony
家族旅行
2023 年 9 月 14 日
気になった点 : 清潔度、客室の快適度
Final visit to Pirates Village - Wont ever go back
2nd visit here (last one in 2018) and hotel has gone downhill. Food-Mediocore and incredibly repetitive.. Artificial non-fresh juices, 1 option for yogurts every day "bannana" flavour. The chef on the eggs /grill area had the most hostile miserable face Ive ever seen. This is a kids/family hotel, but is unwelcoming. Management clearly non esistent, especially re housekeeping and the food/bar areas. We went all inclusive but I had to (self service) request cups at least 10 times during my stay as they had run out and nonody replenishing them. They were taken directly from the dishwasher so were warm to touch. Who puts a cold drink into a warm cup?? The slushy and soft drinks machines constantly covered in wasps so impossible for kids to use. There were daily fights for sunbeds/parasols. Theres maybe 15 parasols for the entire complex. Broken and chipped tiles in the kids pools so my children had cuts on 3 occasions. Our towels were only changed on request and our room only serviced once on day 4 of a 7 night stay. Unless you have very very low expectasions for your holiday, avoid this hotel at all costs. Management seemingly oblivious to the dreadful standards. If you check out at noon and need to stay in hotel until later in the day or afternoon, be aware that the water in the 'courtesy' shower is freezing cold. i.e take your shower in your room before you go. I told the receptionist and she just shrugged her shoulders and said thats the only shower they have post checkout.
Anthony
2023 年 9 月に 7 泊滞在
10/10 (非常に良い)
Clare
小さなお子様連れの家族旅行
2023 年 8 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Having stayed here about 15years prior I can say I still enjoyed my stay as much as the first. My only issue was the age of the kitchenette and it’s equipment. Whilst the room has had a makeover, the fridge, hob and cupboards had all seen better days!
If you couldn’t find a subbed in the afternoon, asked a lifeguard and they soon found us a couple.
Elvira, one of the reception staff is one of the loveliest ladies and she has a heart of gold. Her and my 4yr old daughter had the great friendship and she made our stay much more pleasant.
Clare
2023 年 7 月に 10 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2023 年 8 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 7 月に 7 泊滞在
10/10 (非常に良い)
Paul
2023 年 6 月 5 日
良かった点 : 清潔度
Paul
2023 年 5 月に 6 泊滞在
10/10 (非常に良い)
John
家族旅行
2023 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is brilliant food very nice entertainment excellent staff very nice bed very comfortable
John
2023 年 4 月に 5 泊滞在
8/10 (良い)
Rachel
2022 年 10 月 25 日
Rachel
2022 年 10 月に 5 泊滞在
8/10 (良い)
Hugo
家族旅行
2022 年 10 月 14 日
良かった点 : スタッフとサービス、設備とサービス
Les animations pour les enfants sont géniales! La nourriture, il y a le choix! Toujours pizza pâtes riz, toujours du poisson et de la viande et chaque jour un plat ou 2 différents proposé!
Les chambres ne sont pas nettoyée tous les jours, ou alors vite fait. Les chambres mériteraient un bon rafraîchissement, frigo rouillé taches sur les murs