2/10 (非常に不満)
Lesley
2025 年 11 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Seriously mis-described. It is not a hotel it is a hostel, there was even a sign behind reception showing this. Very basic. There were brown stains on the bed cover, cracks in tiles, old, dirty mirror. The balconly area had not been cleaned and the previous occupants dirty cups and cigarette packets were left on the table. Astro turf on balacolny not cleaned, very unhygienic. Dirty, mouldy shower. Large brick pillar in front of the toilet which made it very difficult to use, had to stand in the shower to undo trousers to use it. No kettle. The room was dark and dingy. Wouldn't dare take your shoes off to pather around. Strong smell of bleach so afraid to brush against things in case it damaged our clothes. Dirty sheets left standing in the corridor. Basic facilities I can cope with but can not compromise on cleanliness, there is no excuse. Staff only available at certain times. Not allowed music after 8pm and silence after 10pm, never had such rules applied in a holiday resort. Demonstrates the type of people who would normally stay there if they feel the need to point this out.We had to leave and find something else. Nothing anyone could say or do would make us want to stay there.
Lesley
2025 年 11 月に 4 泊滞在
