「Reception staff including one excellent trainee helped us upgrade to accommodate our 16 year old grandson who was now travelling with us. We were very grateful as it was graduation week and all rooms were taken. 」
「The moment we arrived, we were overwhelmed with the outstanding beauty of the countryside and with the quality of the hotel which was also very spacious. We felt very pampered by the facilities provided. Maria in charge of the breakfast showed unprecedented professionalism and was very welcoming.
I would have liked to have seen a few seats scattered around outside, other than just by the clubhouse. Nevertheless we will definitely be back. Thank you to all the staff.」
「I checked in on an incredibly hot day when the air conditioning wasn't working as it should. The lady at reception moved my room without being asked to make sure the room I was checked into had air con. When I got to my room, it had clearly been prepared with the heat in mind - the curtains were closed against the direct sunlight and a fan was running - the room was lovely and cool, a nice reprieve from the heat outside. Staff are polite and incredibly helpful. 」